Community Engagement Partner

BT Group; Ilford; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Online GP

Carer’s Leave

Family Leave

Discounts

Career Development

Volunteering Days

Private Healthcare

Travel Reimbursement

Job summary

BT Group is recruiting a Community Engagement Partner for the Ilford area. The base salary is £40,000–£45,000 with an OTE of £55,000–£60,000, and the role focuses on bringing BT and EE values into local communities through events, content, and partnerships.

You will plan in-person activities, build local content, and develop relationships with schools, libraries, and community groups while working with marketing and strategy teams for high-impact programs.

Qualifications

• Natural connector with strong people skills and confident communications, online and in person.
• Commercial awareness and ability to build brand value with local organisations.
• Strategic and creative thinker, identifying new local opportunities and channels.
• Confident using technology and social media, able to manage online presence and content.

Responsibilities

• Plan and deliver in-person community events, such as school talks or local workshops.
• Build and grow the social media presence in the area with locally-focused content.
• Cultivate long-term partnerships and sponsorships with local businesses and grassroots clubs.
• Plan own schedule and manage budget to achieve high-impact community engagement.

Skills

Natural connector

Commercial awareness

Strategic thinking

Social media proficiency

Job description

Job Description

Job Title: Community Engagement Partner

Req ID: 58194

Job Function: EE Retail

Posting Start Date: 19/08/2026

Posting End Date: 06/11/2026

Division: Consumer

Job Location: GBR Guilford - Ericsson, GBR Ilford - EE Shop 4202, GBR Ilford - Gants Hill ATE, GBR Ilford - Goodmayes ATE, GBR Ilford - Mill House, GBR Ilford Central ATE

Advertised Salary: £40,000–£45,000 base salary, with an OTE of £55,000–£60,000

Community Engagement Partner

£40,000–£45,000 base salary, with an OTE of £55,000–£60,000

Location: Ilford Area

What’s in it for you?

• Online GP: Access to a private GP 24/7 for you and your immediate family
• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
• Family Leave: Equalised maternity, paternity and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year
• Huge Discounts: Save on EE & BT products, including mobile and broadband
• Career Development: Ongoing support to help you build skills and grow your career
• Volunteering Days: Paid time off to give back to your local community
• Optional Private Healthcare and Dental: Protection for you and your family
• We cover your travel: business mileage and travel expenses are reimbursed

What’s the role?

You’ll be the face of EE and BT in your community bringing the power of our technology and our brand values directly into the places where people live, work and learn. If you love making connections and meeting new people, you’ll be in your element.

There are two sides to the role. First, you’ll plan and deliver events, in person. That could be presenting to schools on online safety or delivering skills support to community groups to help people feel more confident online. Whether it’s a pop-up event in a shopping centre or a meeting in a local library, you’ll need to work closely with our marketing and strategy teams to make sure every event is high‑impact.

Then there’s the commercial side of the job. You’ll build our social media presence in your area, creating short‑form, locally‑focused content – that could be tech tips, product explainers or positive stories from the community. You’ll also be responsible for cultivating long‑term partnerships and sponsorship opportunities with local businesses and grassroots sports clubs.

It’s a highly visible role with plenty of freedom. You’ll plan your own time and manage your own budget. To succeed, you’ll need to build trust, make our offer clearer and grow market share amongst key demographics on your patch.

What you need

This could be a chance to use your skills in a new setting. We’re looking for someone who ideally has all of these skills:

• A natural connector – you’re a people‑person and a confident communicator, online and in person.
• Commercial awareness – someone who understands the importance of brand‑building, who can sell confidently and negotiate deals with local organisations.
• A strategic and creative thinker – whether that’s finding new opportunities to connect, delivering inspiring content or looking differently at the demographic data to shape your local plan.
• Confident using technology and social media with the organisational skills to manage your own work.

Be a positive presence in your local area and help us build a better connected country.