Community Engagement Officer

Skanska UK Plc; Norwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading project development and construction group seeks a Community Engagement Officer to support communication plans and build stakeholder relationships. This role involves drafting communications, engaging with residents, and ensuring effective internal and external relations. Join Skanska to contribute to impactful infrastructure projects in Norwich.

Qualifications

• Evidence of administrative and organization skills.
• Ability to engage with a range of stakeholders.
• Knowledge of construction of major infrastructure projects.

Responsibilities

• Support the implementation of client’s communications plan.
• Contribute to effective internal and external communications.
• Draft various communications materials for stakeholders.

Skills

Organizational Skills

Stakeholder Engagement

Customer Service

Education

Membership of Chartered Institute of Public Relations or equivalent

Job description

Skanska, one of the world’s leading project development and construction groups, is an inclusive and responsible business that is helping to build a better society.

We are looking for a Community Engagement Officer to join our Infrastructure team in Norwich, A47.

What you'll do:

• Support the implementation of client’s agreed communications plan to standard, to timetable and to budget
• Support positive relationships with all stakeholders
• Contribute to the administration of effective internal and external communications plans
• Draft communications material e.g. advance warning of work, website updates, responses to customer questions, comments and complaints, public events and exhibitions
• Speak with confidence with customers, local residents and stakeholders, seeking responses from the wider team as necessary

What you'll bring to the role:

• Evidence of administrative and organisation skills
• Evidence of ability to engage and build relationships with a range of stakeholder types and at all levels
• Some knowledge and/or familiarity of construction of major infrastructure projects
• Evidence of good customer service skills
• Membership of or working towards qualifications with Chartered Institute of Public Relations, or equivalent professional body

Equal opportunities

We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic – we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.

We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.

Reasonable adjustments

We would like you to perform at your best at every stage of our recruitment process. Please contact us using [e-mail] if you require any adjustments that would support you throughout your application.

More information about the role

Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: [e-mail]

The closing date for this vacancy may be subject to change any time at the sole discretion of the business.

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