Community Engagement Officer

LB RICHMOND UPON THAMES & LB WANDSWORTH; London; On-site; GBP 36,000 - 45,000; Full time

Job summary

An established industry player is seeking a passionate Community Engagement Officer to drive positive change in Richmond and Wandsworth. This role involves collaborating with local government and partners to enhance community involvement, particularly among underrepresented groups. You will be part of a dynamic team, responsible for planning and executing engagement strategies, organizing events, and fostering partnerships. With flexible working hours and generous leave, this position offers a unique opportunity to make a meaningful impact in the community while promoting equality and diversity.

Benefits

40 days annual leave

Flexible working

Generous pension plan

Qualifications

• Experience in developing and delivering engagement plans.
• Ability to articulate key messages to diverse audiences.

Responsibilities

• Engaging underrepresented groups in the community.
• Fostering partnerships with local stakeholders.

Skills

Stakeholder Engagement

Event Coordination

Analytical Skills

Report Writing

Communication Skills

Job description

Job Title – Community Engagement Officer (Richmond)

Salary – £36,432 - £44,147 per annum

Permanent - Full Time

Location – Richmond Civic Centre, Twickenham, London

Objective of role

Are you enthusiastic and do you believe in the power of communities to effect change?

Would you like to create positive change in the local communities of Richmond and Wandsworth borough through working for local government and wider partners to listen and respond to residents?

If so, this exciting and demanding role may be for you. This role sits within the corporate centre of Richmond Council and plays a key part in delivering the community engagement programme that seeks to inform, involve, and engage residents. The programme emphasizes genuine, meaningful, and ongoing engagement with residents in their local areas.

About the role

This role will focus on engaging residents who are less heard or are covered by the nine protected characteristics as set out in the Equality Act 2010, as well as those who are financially insecure. The work will align with priorities agreed with colleagues in Adults Social Services, Public Health, and Achieving for Children.

You will join an established team with a track record of high-profile engagement events and outreach activities. Building on this foundation, you will work to continue making an impact in the local community, engaging underrepresented groups, and fostering partnerships with officers across the council through innovative approaches.

Essential Qualifications, Skills, and Experience

• Ability to articulate key messages from the Council’s engagement strategies, reaching out to diverse audiences and encouraging involvement through in-person and online events, seminars, and communications.
• Experience in developing and delivering engagement plans on multiple priorities, with skills in stakeholder engagement, event coordination, and administration.
• Confidence in making arrangements in person, by phone, and online.
• Willingness to attend evening and weekend events and work with elected councillors.

This role is within the Community and Partnerships Department, working closely with the Voluntary Sector and Partnership teams across Richmond and Wandsworth boroughs to engage residents, voluntary groups, and stakeholders to address key issues.

You should be flexible, capable of re-prioritizing tasks, possess good analytical skills, and be a strong report writer. The ability to translate complex issues into community-focused messages, both written and verbal, is essential.

Indicative Recruitment Timeline

Closing Date: Monday 12th May 2025

Shortlisting: Week commencing 19th May 2025

Interviews: Weeks commencing 26th May and 2nd June 2025

Useful Information

Richmond & Wandsworth Better Service Partnership is committed to inclusive recruitment practices, promoting equality and diversity, and valuing differences. We are a Disability Confident employer and will provide reasonable adjustments during the recruitment process upon request.

We are dedicated to safeguarding children, young people, and vulnerable adults. Some posts may require a DBS check, and this campaign is anonymised.

We offer benefits such as 40 days annual leave (including Bank Holidays), flexible working, and a generous pension plan.