Community Engagement Officer

Cyngor Caerdydd/Cardiff Council; Cardiff; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Cardiff Council is seeking a motivated individual to support older people and adults with physical impairments who are socially isolated. The role focuses on motivation interviewing, helping clients connect with community activities, and addressing transport or digital inclusion barriers.

You will manage a personal caseload, assess needs, research suitable venues, and help clients achieve their agreed outcomes while ensuring their safety and dignity.

Qualifications

• Respond sensitively to individuals' physical and personal care needs.
• Full valid driving licence and daily car use for business.

Responsibilities

• Manage own caseload and assess and support clients to engage with their community.
• Research venues and enable clients to achieve agreed outcomes in engaging with their community.

Job description

Cardiff Council is a local government organisation, responsible for delivering over 700 different services to our citizens, visitors, and businesses across Cardiff. It is important to us that our workforce reflects the values of our organisation, to better serve our communities.

The Day Opportunities team supports older people and adults living with physical impairments to connect with their local community where they may have become socially isolated.

About the job

The team will use motivational interviewing skills to work with older people and adults with physical impairments who have become socially isolated, helping to find long term sustainable solutions to the barriers preventing them from accessing the community, introducing them to new groups, helping with transport issues and giving advice on negotiating their locality when living with physical impairments.

For those clients unable to leave the home the team can support with digital connectivity, helping to achieve digital inclusion by demonstrating how to use equipment and gain basic skills to connect to online groups. You will have your own caseload, have responsibility to assess, support, research venues, and enable people to achieve agreed outcomes in engaging with their community.

What We Are Looking For From You

We are seeking an innovative, resourceful person who can use their initiative and has good interpersonal skills to join our team. You will need to demonstrate an ability to respond sensitively to individual’s physical and personal care needs as well as having a positive can do attitude with strong communication skills.

You will need a full valid driving licence, and have daily use of a car for business use.

Additional information

Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

The interview process for this role will be held in person or alternatively on a virtual basis using an appropriate online platform. The hiring manager will advise of the interview format as part of the recruitment process.

Job Category Communities

Department People & Communities

Working Pattern/Contract Type Full Time Permanent