Community Engagement & Marketing Partner

Elizabeth Finn Homes; Exeter; On-site; GBP 30,000 - 35,000; Part time

Benefits offered by this job

Fully paid induction programme

Flexible shifts

5.6 weeks holiday per year

Group pension plan

DBS checked

Job summary

The Lodge care home, part of Elizabeth Finn Homes, seeks a Community Engagement and Marketing Partner to strengthen links with the local community and increase admissions. The role covers Exeter area with regular travel and a 21-hour work week on a fixed-term basis.

Join a supportive team, work with the home manager and marketing team to drive occupancy, manage enquiries, and build partnerships with hospitals, GP practices, and local organisations.

Responsibilities

• Work closely with the home manager and marketing team to implement occupancy strategies.
• Manage enquiries from prospective families and referrals with follow-up to convert to show rounds and admissions.
• Identify and engage with referral sources such as hospitals, hospices, and rehabilitation centres.
• Organise networking events and information sessions for local healthcare professionals.
• Coordinate tours of the home and arrange trial stays to showcase life at the home.
• Build links with community groups, schools, and volunteers to enhance resident activities.
• Develop resources for local teams to manage and drive enquiries.
• Establish relationships with health & social care professionals and GP practices.
• Promote events, open days, and community engagement initiatives.
• Open communication with families before admission and after respite stays.
• Work with activities teams to bring external activities into the homes.

Job description

Community Engagement and Marketing Partner - The Lodge

Annual Salary: Full time equivalent £30k - £35k + benefits

12 month Fixed term / Part-time - 21 hours a week

The Lodge Care Home - with regular travel around the local community

Elizabeth Finn Homes do not currently provide sponsorship, but we welcome applications from those who have a right work in the UK.

Elizabeth Finn Homes is a leading provider of high-quality care for older people, renowned for delivering exceptional standards across our homes in the UK. We are committed to recruiting people from a variety of backgrounds with different lived experiences to ensure the environment for our colleagues and the offer to our residents is as considered and inclusive as possible. Our values guide us in how we work and push us to be a compassionate and caring care provider.

We are looking for a Community Engagement and Marketing Partner to strengthen the connection between our care home and the local community, with a focus on increasing the interest in new admissions to the home.

About The Role

We have a dedicated and well-trained team supporting an excellent standard of person-centred care for our residents. As a Community Engagement and Marketing Partner joining our diverse team who are proud of the difference we make to our residents you will:

• Work closely with the home manager and marketing team to implement strategies to increase occupancy, including:
• Managing enquiries from prospective families and self-referrals, with a clear focus on converting initial interest into confirmed show rounds and admissions through timely follow-up, tailored information, and confident relationship-building.
• Identifying and engaging with potential referral sources such as hospitals, hospices, and rehabilitation centres.
• Organising networking events, presentations, and information sessions for local healthcare professionals.
• Conducting community outreach and presentations to educate the public on the benefits of our homes.
• Coordinating tours of the home and facilitating trial stays to encourage potential residents to experience life at the care home.
• Build and maintain strong links with community groups, local businesses, schools, and volunteers to enhance activities for residents.
• Develop resources and guides for the local teams to support them to manage and drive enquiries directly.
• Establish relationships with health and social care professionals, local authorities, and GP practices to raise awareness of our care services.
• Organise and promote events, open days, and community engagement initiatives to showcase our homes.
• Act as a key point of contact for families and relatives in advance of admission and following respite stays, ensuring open and ongoing communication.
• Working with the homes’ activities teams, develop partnerships to bring external activities and entertainment into the homes.

For more information on working in our team or to have an informal chat please contact The Lodge care home on 01392 271663

Application deadline is by 23:59 on 15th October 2026.

In return for the wonderful contribution our employees make we offer the following benefits:

• Fully paid induction programme
• Enhanced pay for family leave
• Flexible shifts
• 5.6 working weeks holiday per year
• Overtime and bank holiday enhancements to pay
• Group pension plan
• Occupational sick pay after 6 months' service
• Wellbeing support through various initiatives including an employee assistance programme with free counselling and Mental Health First Aiders.
• Opportunity to earn rewards via Care Friends which you can cash in when you choose
• Free Blue Light card - provides members with thousands of amazing retail discounts
• Cycle to work scheme
• Long service awards
• Apprenticeships, continuous learning and development, professional development and study support opportunities
• Free DBS unless leaving during probation
• Free on-site parkingSubsidised meals while on duty

Safeguarding:

In the process of recruitment, selection and appointment Elizabeth Finn Homes implement a range of procedures and actions including Police/Enhanced DBS Checks to ensure our employees, residents and everyone is safeguarded, and abuse is prevented. This is in line with our company values, which are Bring Love, Inspire More, Act with Purpose and Welcome All.

Criminal record checks:

As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.