Community Engagement & Marketing Partner

Elizabeth Finn Homes Ltd; Bromsgrove; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Induction

Family leave pay

Flexible shifts

Holiday entitlement

Overtime pay

Pension plan

Sick pay

Employee assistance

Care Friends rewards

Blue Light card

Cycle to work

Long service awards

Learning & development

Free DBS

On-site parking

Meal subsidy

Job summary

Elizabeth Finn Homes is seeking a Community Engagement and Marketing Partner to strengthen the connection between our care home and the local community, with a focus on increasing interest in new admissions to the home.

You will lead outreach to healthcare professionals, organise events and information sessions, and build lasting relationships with families, GP practices and local authorities to raise awareness of our care services.

Qualifications

• Experience handling enquiries and converting interest into admissions or show rounds.
• Proven ability to build relationships with families, professionals and caregivers.
• Skilled in organising events, presentations and community outreach activities.
• Ability to communicate clearly with diverse stakeholders in a care-home setting.

Responsibilities

• Manage enquiries from prospective families and self-referrals, converting interest into admissions.
• Identify and engage referrers such as hospitals, hospices and rehab centres.
• Organise networking events, presentations and information sessions for healthcare professionals.
• Develop resources to support local teams in driving enquiries and admissions.

Skills

Enquiry management

Relationship building

Networking

Public speaking

Community outreach

Event organisation

Job description

We have a dedicated and well-trained Head Office team supporting an excellent standard of person-centred care for our residents. As a Community Engagement and Marketing Partner joining our diverse team who are proud of the difference we make to our residents you will:

• Managing enquiries from prospective families and self-referrals, with a clear focus on converting initial interest into confirmed show rounds and admissions through timely follow-up, tailored information, and confident relationship-building.
• Identifying and engaging with potential referral sources such as hospitals, hospices, and rehabilitation centres.
• Organising networking events, presentations, and information sessions for local healthcare professionals.
• Conducting community outreach and presentations to educate the public on the benefits of our homes.
• Coordinating tours of the home and facilitating trial stays to encourage potential residents to experience life at The Cotswold Home.
• Build and maintain strong links with community groups, local businesses, schools, and volunteers to enhance activities for residents.
• Develop resources and guides for the local teams to support them to manage and drive enquiries directly.
• Establish relationships with health and social care professionals, local authorities, and GP practices to raise awareness of our care services.
• Organise and promote events, open days, and community engagement initiatives to showcase our homes.
• Act as a key point of contact for families and relatives in advance of admission and following respite stays, ensuring open and ongoing communication.
• Working with the homes activities teams, develop partnerships to bring external activities and entertainment into the homes.

Elizabeth Finn Homes is a leading provider of high-quality care for older people, renowned for delivering exceptional standards across our homes in the UK. We are committed to recruiting people from a variety of backgrounds with different lived experiences to ensure the environment for our colleagues and the offer to our residents is as considered and inclusive as possible. Our values guide us in how we work and push us to be a compassionate and caring care provider.

Elizabeth Finn Homes do not currently provide sponsorship, but we welcome applications from those who have a right work in the UK.

We are looking for a Community Engagement and Marketing Partner to strengthen the connection between our care home and the local community, with a focus on increasing the interest in new admissions to the home

Application deadline is by 23:59 on 9th November 2026. The first stage of the process will be an interview via Teams in the w/c 9th November 2026. The second stage of the process will be held in person at Rashwood in the w/c 16th November 2026.

In return for the wonderful contribution our employees make we offer the following benefits:

• Fully paid induction programme
• Enhanced pay for family leave
• Flexible shifts
• 5.6 working weeks holiday per year
• Overtime and bank holiday enhancements to pay
• Group pension plan
• Occupational sick pay after 6 months' service
• Wellbeing support through various initiatives including an employee assistance programme with free counselling and Mental Health First Aiders.
• Opportunity to earn rewards via Care Friends which you can cash in when you choose
• Free Blue Light card provides members with thousands of amazing retail discounts
• Cycle to work scheme
• Long service awards
• Apprenticeships, continuous learning and development, professional development and study support opportunities
• Free DBS unless leaving during probation
• Free on-site parking
• Subsidised meals while on duty

Safeguarding:

In the process of recruitment, selection and appointment Elizabeth Finn Homes implement a range of procedures and actions including Police/Enhanced DBS Checks to ensure our employees, residents and everyone is safeguarded, and abuse is prevented. This is in line with our company values, which are Bring Love, Inspire More, Act with Purpose and Welcome All.

Criminal record checks:

As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.