Community Engagement Lead

Oxleas NHS Foundation Trust; Bexleyheath; On-site; GBP 24,000 - 32,000; Full time

Job summary

Oxleas NHS Foundation Trust seeks a Community Engagement Lead to drive Greenwich INT engagement, ensuring local voices influence neighbourhood health services. The post collaborates with INT partners, VCSEs, faith groups and local authorities to build trusted relationships across Greenwich.

The role is based at 4 Emerton Close, Bexleyheath, with travel across Greenwich and occasional evenings/weekends for community events to capture diverse perspectives.

Qualifications

• Substantial experience planning and delivering community engagement with diverse communities.
• Experience of partnership working with VCSE, faith, local authority or health organisations.
• Facilitation, communication and relationship-building skills.
• Ability to analyse feedback and write clear reports with recommendations.
• Strong commitment to equality, inclusion and anti-racist practice.

Responsibilities

• Lead planning and delivery of community engagement for the Greenwich INT programme.
• Identify seldom-heard communities and engage in line with PCREF/Core20PLUS5.
• Record, analyse and report engagement feedback with service and demographic data.
• Work with services and partners to agree actions in response to feedback and track progress.
• Prepare papers, briefs and progress reports for the INT programme and Trust committees.
• Keep community engagement register and dashboard up to date for Greenwich activity.
• Follow Trust policies on involvement payments, consent, confidentiality and safeguarding.

Skills

Community engagement

Facilitation

Partnership

Communication

Data analysis

Education

Degree in relevant subject

CPD evidence

Professional registration (NMC/SWE/HCPC)

Community development training

Tools

Microsoft 365

Excel

Job description

Are you passionate about making sure local people have a real say in the health services that shape their lives?

We are looking for a Community Engagement Lead to join our Involvement and Community Engagement team and lead our community engagement work in Greenwich, as part of the development of Integrated Neighbourhood Teams (INTs).

This is a new 0.6 WTE (22.5 hours per week) post, offered as a 12-month fixed term contract or secondment. You will build trusted relationships with local communities, voluntary and faith organisations and INT partners, and make sure the voices of people who experience the greatest health inequalities help shape how neighbourhood services are planned and delivered.

We welcome applications from people with a background in community development, the voluntary sector, local government, nursing, social work, psychology, allied health or other professions, as well as people with lived experience of using services or caring for someone who does.

Candidates who are applying for a secondment opportunity must gain the permission of their current line-manager prior to submitting their application form.

Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post.

Main duties of the job

• Lead community engagement for the Greenwich INT programme, in line with the Trust's Community Engagement Strategy
• Map communities, groups and community assets across Greenwich neighbourhoods, and reach groups who are not currently heard by services
• Plan and run listening events, focus groups, workshops and outreach sessions in community and faith venues
• Build strong working relationships with VCSE organisations, faith groups, community leaders, Healthwatch Greenwich and the Royal Borough of Greenwich
• Analyse what communities tell us and turn it into clear findings, recommendations and actions
• Report back to communities on what has changed as a result of their feedback
• Represent the team at Greenwich INT and neighbourhood meetings

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We Listen
• We Care

Job responsibilities

About the role

The Community Engagement Lead (Greenwich) will make sure that community voice sits at the heart of neighbourhood health in Greenwich. You will report to the Community Development and Engagement Lead and work closely with INT partners, primary care, local authority colleagues and the voluntary and community sector. The post is funded through INT SIF monies.

Key responsibilities

• Lead the planning and delivery of community engagement for the Greenwich INT programme
• Identify and engage seldom-heard communities, in line with the Patient and Carer Race Equality Framework (PCREF) and Core20PLUS5
• Record, analyse and report on engagement feedback alongside service and demographic data
• Work with services and partners to agree actions in response to community feedback and follow up on progress
• Prepare papers, briefings and progress reports for the INT programme and Trust committees
• Keep the Trusts community engagement register and dashboard up to date for Greenwich activity
• Follow Trust policies on involvement payments, consent, confidentiality and safeguarding

What we are looking for

• Substantial experience of planning and delivering community engagement with diverse communities
• Experience of partnership working with VCSE, faith, local authority or health organisations
• Confident facilitation, communication and relationship-building skills
• The ability to analyse feedback and write clear reports with recommendations
• A strong commitment to equality, inclusion and anti-racist practice

Working patternThe post is based at 4 Emerton Close, Bexleyheath, with frequent travel across Greenwich. You will need to work some evenings and weekends to attend community events, planned in advance.

Please see the attached job description and person specification for full details.

Qualifications and training

• Degree in a relevant subject, such as nursing, social work, psychology, an allied health profession, community development, social sciences, public health or health and social care, or equivalent experience at the same level
• Evidence of continuing professional development
• Current registration with a relevant professional body, for example the NMC, Social Work England or the HCPC
• Training in community development, co-production, facilitation or project management

Experience

• Substantial experience of planning and delivering community engagement with diverse and seldom-heard communities
• Experience of partnership working with VCSE, faith, local authority or health organisations
• Experience of analysing feedback and writing reports with recommendations
• Experience of running events, workshops and focus groups
• Experience of engagement within the NHS, integrated care or neighbourhood working
• Experience of co-production with service users and carers

Skills and abilities

• Good working knowledge of Microsoft 365, including Excel for recording and summarising data
• Communicates clearly and sensitively with communities, staff and senior partners, adapting to the audience, and able to manage challenge
• Builds trust with people from different backgrounds and can facilitate groups with differing views
• Analyses qualitative and quantitative information and makes sound judgements, including when to elevate concerns
• Plans and delivers a programme of events, coordinating partners, venues and deadlines
• Manages own workload and works independently with minimal supervision
• Keeps accurate records and produces clear written reports and correspondence
• Speaks a community language used in Greenwich

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Community Development and Engagement Lead