Community Connector/Social Prescriber (18.5 hours per week)

South Norfolk and Broadlands Council; Norwich; Hybrid; GBP 24,000 - 36,000; Full time

Benefits offered by this job

Free onsite parking

Local Government Pension Scheme

Flexible working hours

Wellbeing initiatives

Job summary

South Norfolk and Broadland Councils is seeking a Community Connector / Social Prescriber to help residents improve wellbeing and access local services. The role focuses on community settings and homes, with some GP practice sessions, and involves building partnerships across statutory and VCSE sectors.

The post requires compassion, resilience, and excellent communication to support residents facing difficult circumstances; travel to multiple locations is expected, with a flexible, hybrid

Qualifications

• Experience supporting individuals in distress or challenging circumstances.
• Working knowledge of common health conditions and the benefits system.

Responsibilities

• Deliver social prescribing sessions within GP practices as required.
• Undertake person-centred assessments to identify needs and potential support options.

Skills

Compassionate

Communication

Empathy

Person-centred

Travel independently

Collaborative working

Job description

Salary will be pro-rata based on hours

Do you want to make a real difference in your community?

At South Norfolk and Broadland Councils, we are passionate about supporting residents to live healthier, happier and more independent lives. We're looking for a compassionate and proactive Community Connector / Social Prescriber to join our established and highly regarded Help Hub service.

You will be delivering a targeted social prescribing service, engaging proactively with some of the most financially deprived households in the Districts. Although there will be a small proportion of the work delivered in GP surgeries, your primary focus will be in community settings and customers' homes with an office base at the Broadland Business Park. Hybrid (home, office and community) working will be a feature of this role.

The Help Hub brings together a wide range of Council services, over 20 voluntary, community and social enterprise (VCSE) organisations, and key statutory partners including Adult Social Care, the NHS, Children's Services and the Police. Together, we work to improve the social, physical, emotional and financial wellbeing of local residents, helping people access the support they need to thrive.

About the Role

As a Community Connector / Social Prescriber, you will work directly with residents to understand what matters most to them and identify opportunities to improve their wellbeing and quality of life.

You will receive referrals from a variety of sources and undertake person-centred assessments to identify strengths, needs and potential support options. Working closely with individuals and their families, you will help connect people to local services, community resources and specialist support.

A key part of the role will involve developing and maintaining strong relationships with a broad range of statutory and voluntary sector partners to ensure the best possible outcomes for residents. You will also be responsible for maintaining accurate and up-to-date records of all interactions and interventions.

The role will include delivering a small number of social prescribing sessions within local GP practices.

About You

You will be a compassionate and resilient individual with a genuine passion for supporting people to improve their wellbeing. You will have experience of working with individuals who may be experiencing distress or challenging circumstances, alongside a working knowledge of common health conditions, substance misuse issues and the benefits system. An understanding of the impact that social disadvantage can have on health and wellbeing is essential.

You will be an excellent communicator, both verbally and in writing, with the ability to build and maintain positive professional relationships with residents, families and partner organisations. We are looking for someone who demonstrates curiosity, empathy and a person-centred approach, is confident working collaboratively across a range of services, and can adapt to the diverse needs of the people they support.

The ability to travel independently to multiple locations is required for this role. Above all, you'll bring personal resilience, a positive outlook and a good sense of humour, helping you thrive in a rewarding role where no two days are the same.

Closing Date: 18th October 2026

Interview Date: To be confirmed

Why Join Us?

We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme.

You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.

The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.

South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.