Community Connector: Empower Families & Local Hubs

Coventry City Council; Coventry; On-site; GBP 30,000 - 36,000; Full time

Job summary

Coventry City Council invites applications for a role within Early Help, focusing on building resilience and delivering practical support to children, young people and families across Coventry. You’ll work with Family Hubs and local neighbourhoods to understand needs and connect residents to the right services.

We value inclusive, proactive individuals who can communicate clearly, solve problems and collaborate with partners to improve outcomes for residents who need help at the right time.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to identify needs and connect residents to appropriate services.
• Experience working with diverse communities is desirable.

Responsibilities

• Be the first friendly point of contact for residents, offering universal help and connecting them to wider support
• Build trust, spot hidden needs, and help residents navigate services
• Act as a digital champion, supporting people to access online tools and services
• Work with partners across the Council, Early Help, and the community
• Shape local service offers by capturing insights, trends and resident feedback
• Promote opportunities, raise aspirations, and support residents to thrive

Skills

Communication skills

Problem-solving mindset

Community engagement

Job description

Coventry City Council invites applications for a role within Early Help, focusing on building resilience and delivering practical support to children, young people and families across Coventry. You’ll work with Family Hubs and local neighbourhoods to understand needs and connect residents to the right services.

We value inclusive, proactive individuals who can communicate clearly, solve problems and collaborate with partners to improve outcomes for residents who need help at the right time.