Community Co-ordinator

Retirement Villages Group; West Byfleet; On-site; GBP 28,000 - 35,000; Full time

Job summary

Join Retirement Villages Group as a Community Engagement Co-ordinator in West Byfleet. Help build a vibrant community by connecting residents and organizing events, while ensuring everyone feels included and valued. This is a chance to be part of a purpose-driven organization focused on well-being and community impact.

Benefits

Founding team member of a new village

Collaborative and inclusive team environment

Focus on wellbeing and sustainability

Qualifications

• 3+ years in customer or community-focused services.
• Experience with older adults is desirable.
• Passionate about building connections and driving improvement.

Responsibilities

• Promote the new village and support community outreach events.
• Lead the delivery of social and cultural activities.
• Coordinate with volunteers and partners for community services.

Skills

Customer-focused services

Relationship-building

Event planning

Communication skills

Empathy

Education

Emergency First Aid at Work

Enhanced DBS clearance

Job description

At Retirement Villages Group, we are redefining retirement living. As we open our brand-new village in West Byfleet, we’re looking for a passionate and proactive Community Engagement Co-ordinator to play a key role in building a welcoming, inclusive, and vibrant community from the ground up.

This is your chance to be at the heart of something new - connecting people, creating meaningful experiences, and making our village a true community within a community.

The Role:

In the mobilisation phase, you will:

• Work closely with marketing and sales teams to promote the new village to the wider community
• Support open days and community outreach events to showcase the village’s spaces and facilities
• Build relationships with local community groups and influencers to encourage engagement and awareness
• Develop a calendar of events and activities to help new residents connect and thrive

As the community grows, you will:

• Lead the design and delivery of an inclusive programme of social, cultural and wellbeing activities
• Support residents during their move-in journey, introducing them to peers and village life
• Build communication channels and feedback loops that ensure residents feel heard, valued and engaged
• Coordinate with volunteers, external partners and internal teams to deliver meaningful events and community services

The Ideal Candidate:

• 3+ years of experience delivering excellent customer or community-focused services
• Strong relationship-building and communication skills – approachable, empathetic and confident in group settings
• Creative and organised event planning ability, with attention to detail and clear follow-through
• Experience working with older adults or in community roles is highly desirable.
• Passionate about building connections, tackling challenges, and driving continuous improvement

Essential Qualifications:

• Emergency First Aid at Work (or willingness to complete)
• Enhanced DBS (Disclosure and Barring Service) clearance, if applicable

Why Thrive Living?

• Be a founding team member of an innovative new village concept in a thriving West Byfleet location
• Work in a purpose-driven organisation focused on wellbeing, community and sustainability
• Make a meaningful difference every day to the lives of residents and the local community
• Join a collaborative, inclusive team that values your input and supports your growth

Our Values

At Thrive Living, we live by six values:

• Age Well - Helping everyone live life to the fullest
• Community - Fostering connection and belonging
• Keep Improving - Always learning and adapting
• Invest Wisely - Using resources thoughtfully
• Planet Positive - Making sustainable choices
• One Team - Supporting each other to succeed

Excited to help shape a brand-new community in West Byfleet? We’d love to hear from you!