Community Co-ordinator

Retirement Villages Group Ltd; Chorleywood; On-site; GBP 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Community Co-ordinator to enhance resident engagement and community activities at a beautiful retirement village. This role involves leading events, ensuring exceptional customer service, and building relationships with residents and local providers. If you are enthusiastic, passionate, and have a genuine interest in improving the quality of life for residents, this is the perfect opportunity for you. Join a forward-thinking team that values community and well-being, and enjoy a range of benefits including enhanced annual leave and volunteering days.

Benefits

Pension Scheme

Enhanced Annual Leave

Birthday Leave

Rewards Schemes

Volunteering Days

Wellbeing Days

Qualifications

• Experience in arranging activities and events.
• Strong communication skills and a proactive attitude.

Responsibilities

• Lead and develop events and activities for residents.
• Ensure open communication between residents and management.

Skills

Event Planning

Communication Skills

Customer Service

Health & Safety Awareness

Job description

Our beautiful Cedars Retirement Village, based in Chorleywood, Hertfordshire, is looking for a Community Co-ordinator on a 25-hour per week contract. Having just completed phase one of our redevelopment, we are looking better than ever and have more exciting plans for the coming months.

The Community Co-ordinator will take ownership of leading and developing events and activities. You will be responsible for resident and local community engagement, serving as the main point of contact for residents and communicating with them effectively. You will be the driving force behind maintaining exceptional levels of customer service for residents and their families.

Main Responsibilities:

1. Providing open and transparent communication between residents and the village management team through technology, newsletters, and bulletins.
2. Collaborating with the village Residents' Association and its elected Committee and Officers.
3. Facilitating the village community engagement plan.
4. Assisting with the move-in process for new residents.
5. Working with residents and village staff to ensure a varied programme of activities.
6. Building relationships with external providers, suppliers, and organizations within the local community.

What are we looking for?

1. Previous experience in arranging activities and events.
2. A professional approach with high-quality standards.
3. Excellent communication skills and a proactive attitude.
4. Genuine interest in providing quality service to customers and residents.
5. Enthusiastic, passionate, and able to build rapport easily.
6. An awareness of basic Health & Safety.
7. An approachable and empathetic manner.

In return, we offer a range of benefits including a pension scheme, enhanced annual leave, birthday leave, rewards schemes, volunteering and wellbeing days, plus much more!