Community Care Coordinators

St Elizabeth Hospice; Ipswich; Presencial; GBP 19.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Pension scheme

Life Cover

Cycle to Work Scheme

Car Leasing Scheme

Health Service Discounts

Occupational Sick Pay

Blue Light Card

Employee Assistance Programme

27 days annual leave entitlement

Descripción de la vacante

St Elizabeth Hospice in Ipswich area is seeking a part-time Community Care Coordinator to coordinate patient services in the palliative care hub. You will be the first contact for the 24/7 OneCall line, supporting a mix of home, community, and hospice settings and working shifts across 7 days.

The role offers training, a generous benefits package, and the chance to make a real difference for patients and families.

Formación

• Excellent communication and administration skills.
• Full training will be provided.

Responsabilidades

• Coordinate patient services in the palliative care hub.
• Be the first point of contact for callers to the 24/7 OneCall advice line.
• Support clinical teams across home, community, and hospice settings.

Conocimientos

Communication skills

Administration skills

Descripción del empleo

The hospices work is centred on the individual's needs and they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself. Support is provided to patients and their families via the In-Patient Unit, the Community Care Unit including outpatients clinics, home visits from the community nursing, medical or therapy team, the OneCall 24/7 telephone helpline and bereavement support., Are you a team player with excellent communication and administration skills? If you are looking for a job where you can make a real difference, come and join our team! Our Community Care Coordinators work alongside our clinical teams to coordinate patient services in our palliative care coordination hub. The team covers all aspects of work in the hub including being the first point of contact for callers to our 24/7 advice line OneCall. Our team cover a mixture of 6 hour and 7.5 hour shifts 7 days a week from 8am to 8pm, including bank holidays. Full training will be provided.

St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness. Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Through medicine and therapy, they ease pain; give life purpose and make life liveable. Last year the charity supported over 4,000 patients and their families.

Salary: starting from £20,750.40 per annum (WTE: £25,938.00) plus enhancements for unsocial hours

Hours: Part time 30 hours per week

Interviews: 19th November 2026, St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks.

The hospice offers a generous benefit package, including:

• 27 days annual leave entitlement
• Pension scheme
• Life Cover
• Cycle to Work Scheme
• Car Leasing Scheme
• Health Service Discounts
• Occupational Sick Pay
• Blue Light Card
• Employee Assistance Programme