Community Care Coordinator

South London and Maudsley NHS Foundation Trust; Royal Borough of Greenwich; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Flexible working

Career development through mentoring, 

Counselling services and wellbeing

Cycle to work scheme

Job summary

South London and Maudsley NHS Foundation Trust is recruiting a Care Coordinator to join the Lewisham CMHT, working with nurses, psychiatrists and other professionals to support people with complex mental health needs in the community.

You will formulate flexible care plans with service users and carers, conduct dynamic risk assessments and work collaboratively within the team. Relevant registration and substantial clinical experience in mental health are essential.

Qualifications

• Registration to a professional body relevant to nursing/OT/SW (NMC/HCPC/Social Work England) required.
• Significant clinical experience in mental health care.
• Experience with CPAs and risk assessment in community settings.

Responsibilities

• Work as Care Coordinator for a caseload of community service users with complex mental health difficulties.
• Formulate flexible, robust and holistic care plans with service users and/or carers.
• Work with carers of service users where applicable.
• Carry out dynamic risk assessment.
• Work collaboratively within the team.

Skills

Care coordination

Risk assessment

Communication skills

Clinical governance

CPA skills

Education

Bachelor's degree in nursing/OT/SW (registerable) or equivalent

Tools

Word

Excel

Outlook

Teams

Electronic clinical records

Job description

Care Coordinator post in the Lewisham community mental health team (CMHT) at South London and Maudsley NHS Foundation Trust, alongside nurses, psychiatrists, occupational therapists, psychologists and social workers. The role centres on a caseload of people with complex mental health needs, building flexible care plans with them and their carers and managing risk. It is community-based and suits applicants wanting to develop skills in older adult care, working within a collaborative team. Applicants must be registered as a nurse, occupational therapist or social worker, with significant clinical experience.

What the job involves

• Work as Care Coordinator for a caseload of community service users with complex mental health difficulties
• Formulate flexible, robust and holistic care plans with service users and/or carers
• Work with carers of service users where applicable
• Carry out dynamic risk assessment
• Work collaboratively within the team

What’s required

Qualifications

• Relevant degree enabling registration with the appropriate supervisory body

Registration & licences

• NMC registration as a mental health or learning disabilities nurse
• HCPC registration as an occupational therapist
• Social Work England registration as a social worker

Experience

• Significant relevant clinical experience
• Evidence of continuing professional development
• Experience of research-based or reflective practice, using supervision and evidence-based practice

Skills & knowledge

• Knowledge of clinical governance and audit
• Understanding of care coordination under CPASkills in clinical and baseline mental health assessment
• Skills in risk assessment, risk management and crisis management, including dynamic risk assessment
• Working knowledge of Word, Excel, Outlook, Teams and electronic clinical records

Other

• Self-awareness, self-confidence and motivation to perform well and motivate others
• Able to provide responsive care without close supervision
• Able to work well under pressure
• Excellent self-management and communication skills

Nice to have

• SSSA-aligned training to act as Practice Supervisor or Practice Assessor, or other teaching qualification
• Any postgraduate qualification
• Psychological or CBT training courses
• Experience of working with older adults
• Experience of working in the community
• Experience of managing a caseload
• Problem-solving skills, identifying problems and reviewing options without a predetermined framework
• Skilled in supervising others and giving critical and constructive feedback

What’s offered

• Pay, pensions and leave package, dependent on role and length of service
• Flexible working, including part-time working and job sharing
• Career development through mentoring, coaching, leadership and talent programmes
• Competitive car lease deals
• Keyworker housing on selected sites
• NHS discounts of up to 10% with retail brands
• Counselling services and wellbeing events
• Cycle to work scheme, season ticket loan and childcare vouchers