Community Care Assistant

Town and Country Homecare; High Halden; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Employee of the month scheme

Birthday leave

Joining bonus £500 (2026)

Monthly prize incentives

Job summary

Town and Country Homecare is seeking caring, reliable carers to provide in-home support across shifts including mornings, evenings and sleep-ins. You will assist with personal care, mobility, medication support, meal prep, and light domestic tasks while maintaining accurate records and safeguarding standards.

Applicants should have a full UK driving licence, be willing to undertake mandatory training (Care Certificate), and undergo an Enhanced DBS check.

Qualifications

• Caring, compassionate and patient demeanor.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Hold a full UK driving licence with access to your own car.
• Willingness to undertake mandatory training (Care Certificate).
• Enhanced DBS check required.

Responsibilities

• Assist service users with personal and social needs in a dignified, respectful manner.
• Support mobility and safe use of equipment.
• Provide nutritional support and meal preparation according to dietary needs.
• Promptly administer or assist with prescribed medication and maintain accurate records.
• Perform light domestic tasks and support appointments and community activities.
• Maintain accurate care records, monitor progress and report concerns promptly.
• Follow safeguarding, GDPR and health & safety guidelines.

Skills

Caring & compassionate

Good communication

Teamwork & independence

Driving licence (UK)

Education

NVQ / QCF Level 2 or 3 in Health and Social Care

Job description

To provide high quality, compassionate, and person centred care and support to individuals in their own homes, in line with their personalised care plans, the health and social care Act 2008 (Regulated Activities) regulations 2014, and the care quality commission (CQC) fundamental standards.

Key Responsibilities:

Personal Care:

• Assist service users will all physical, personal and social needs including washing, dressing / undressing, shaving, oral care, hair care and toileting needs in a dignified and respectful manner
• Support with mobility, including the safe use of equipment and aids
• Support and assist with nutritional needs, drinking, and meal preparation according to dietary needs

Medication Support:

• Prompt, assist or administer prescribed medication / treatment in accordance with company policy, training and the client’s care plan
• Maintain accurate medication records in line with CQC requirements

Household & Practical Support:

• Assist with light domestic tasks such as cleaning, laundry and shopping
• Support with correspondence, appointments, and community activities to promote independence (subject to appropriate car insurance)
• Support Service Users to maintain contacts with friends, relatives and the local community

Record Keeping & Communication:

• Maintain accurate, timely, and confidential care records and information.
• Monitor day to day progress including details of treatments, diet and document effective outcomes
• Report any concerns, incidents or safeguarding issues immediately to the appropriate person

Safeguarding & Compliance:

• Follow safeguarding procedures to protect clients from harm or abuse
• Work in line with GDPR, Data Protection Act 1998, Health and Safety legislation, infection prevention and control measures and any other legalisation notified to you

Professional Conduct:

• Treat all clients with dignity, respect and empathy
• Maintain professional boundaries and uphold the organisation’s core values

Working Hours:

Mornings: 7am - 2pm

Evenings: 4pm - 10pm

Sleep Ins: 10pm - 7am

You must be available to support at least one evening shift and at least one shift every other weekend as a minimum

Pay Rates:

Weekdays - £13.50 per hour

Weekends - £15.50 per hour

NVQ Care Worker Pay Rates:

Weekdays - £14.00 per hour

Weekends - £16.00 per hour

Additional Pay Rates:

Sleep ins - £114.39

Waking nights - standard hourly rate

This incudes travel time paid at £12.71 per hour and 20p per mile

All care workers are paid £12.71 per hour of training and meetings

Enhanced DBS checks, uniform, PPE are paid and provided for by Town and Country Homecare Ltd

CQC Compliance Statement:

This role requires adherence to the CQC’s fundamental standards: person centred care, dignity and respect, consent, safety, safeguarding from abuse, food and drink, premises and equipment, complaints, good governance, staffing, fit and proper staff and duty of candour.

Essential Requirements:

• Full UK driving licence with access to your own car
• Male and female applicants are welcome
• Caring, compassionate, and patient nature
• Good communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to undertake mandatory training (including Care Certificate if not already achieved)
• Enhanced DBS check

Desirable:

• Previous experience in care or support work
• NVQ / QCF Level 2 or 3 in Health and Social Care

Incentive Schemes:

• Employee of the month scheme - additional day of annual leave awarded for the winner
• Extra day of annual leave for your birthday
• Incentive Joining Bonus - one off payment of £500 for any new worker that joins in 2026
• Monthly incentive prizes - 5 prizes each month such as gift cards, amazon alexa's, laundry bundles and hair care gifts