Community Care Assistant

Town and Country Homecare; Rolvenden; On-site; GBP 38,683,000 - 44,414,000; Full time

Benefits offered by this job

Joining bonus

Annual leave

Birthday leave

Monthly prizes

Uniform provided

Enhanced DBS paid

Job summary

Town and Country Homecare is seeking compassionate care workers to provide high-quality in-home support across Rolvenden in line with personalised care plans.

You will assist with personal care, medication support, light domestic tasks and community activities while maintaining dignity and safeguarding. A driving licence and access to your own vehicle are preferred.

Qualifications

• Full UK driving licence with access to your own car.
• Male and female applicants welcome.
• Willingness to undertake mandatory training (Care Certificate if not achieved)
• Enhanced DBS check

Responsibilities

• Assist service users with personal care, mobility, and nutrition.
• Support medication administration and maintain medication records.
• Help with light domestic tasks, shopping, and appointments.
• Maintain accurate care records and communicate progress or issues.
• Follow safeguarding procedures and GDPR/health & safety guidelines.
• Uphold professional conduct and maintain boundaries.

Skills

Compassionate care

Good communication

Dignity & respect

Team player

Driving licence

Education

NVQ / QCF Level 2-3 in Health & Social Care

Job description

To provide high quality, compassionate, and person centred care and support to individuals in their own homes, in line with their personalised care plans, the health and social care Act 2008 (Regulated Activities) regulations 2014, and the care quality commission (CQC) fundamental standards.

Key Responsibilities:

Personal Care:

• Assist service users will all physical, personal and social needs including washing, dressing / undressing, shaving, oral care, hair care and toileting needs in a dignified and respectful manner
• Support with mobility, including the safe use of equipment and aids
• Support and assist with nutritional needs, drinking, and meal preparation according to dietary needs

Medication Support:

• Prompt, assist or administer prescribed medication / treatment in accordance with company policy, training and the client’s care plan
• Maintain accurate medication records in line with CQC requirements

Household & Practical Support:

• Assist with light domestic tasks such as cleaning, laundry and shopping
• Support with correspondence, appointments, and community activities to promote independence (subject to appropriate car insurance)
• Support Service Users to maintain contacts with friends, relatives and the local community

Record Keeping & Communication:

• Maintain accurate, timely, and confidential care records and information.
• Monitor day to day progress including details of treatments, diet and document effective outcomes
• Report any concerns, incidents or safeguarding issues immediately to the appropriate person

Safeguarding & Compliance:

• Follow safeguarding procedures to protect clients from harm or abuse
• Work in line with GDPR, Data Protection Act 1998, Health and Safety legislation, infection prevention and control measures and any other legalisation notified to you

Professional Conduct:

• Treat all clients with dignity, respect and empathy
• Maintain professional boundaries and uphold the organisation’s core values

Working Hours:

Mornings: 7am - 2pm

Evenings: 4pm - 10pm

Sleep Ins: 10pm - 7am

You must be available to support at least one evening shift and at least one shift every other weekend as a minimum

Pay Rates:

Weekdays - £13.50 per hour

Weekends - £15.50 per hour

NVQ Care Worker Pay Rates:

Weekdays - £14.00 per hour

Weekends - £16.00 per hour

Additional Pay Rates:

Sleep ins - £114.39

Waking nights - standard hourly rate

This incudes travel time paid at £12.71 per hour and 20p per mile

All care workers are paid £12.71 per hour of training and meetings

Enhanced DBS checks, uniform, PPE are paid and provided for by Town and Country Homecare Ltd

CQC Compliance Statement:

This role requires adherence to the CQC’s fundamental standards: person centred care, dignity and respect, consent, safety, safeguarding from abuse, food and drink, premises and equipment, complaints, good governance, staffing, fit and proper staff and duty of candour.

Essential Requirements:

• Full UK driving licence with access to your own car
• Male and female applicants are welcome
• Caring, compassionate, and patient nature
• Good communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to undertake mandatory training (including Care Certificate if not already achieved)
• Enhanced DBS check

Desirable:

• Previous experience in care or support work
• NVQ / QCF Level 2 or 3 in Health and Social Care

Incentive Schemes:

• Employee of the month scheme - additional day of annual leave awarded for the winner
• Extra day of annual leave for your birthday
• Incentive Joining Bonus - one off payment of £500 for any new worker that joins in 2026
• Monthly incentive prizes - 5 prizes each month such as gift cards, amazon alexa's, laundry bundles and hair care gifts