Community Advocate

Mind in Enfield and Barnet; Enfield; On-site; GBP 20,000 - 23,000; Part time

Job summary

Mind in Enfield and Barnet is seeking an experienced Community Advocate to join a new partnership delivering accessible advocacy across Enfield. The role focuses on promoting voices of vulnerable individuals and providing high-quality information, advice and advocacy support to clients with mental health needs.

Key duties include triaging referrals, processing new queries, and signposting to appropriate services while maintaining high standards of report writing and deadline management.

Qualifications

• Minimum 1–2 years of experience working with people with mental health issues.
• Experience in an advocacy role.
• Good knowledge of Care Act 2014, Mental Health Act 2007 and Mental Capacity Act 2005.
• Knowledge of Benefits, social care, housing and other relevant areas.
• Excellent verbal and written communication skills.
• Strong time management and ability to produce well-written reports.

Responsibilities

• Providing goal-focused community advocacy to eligible clients.
• Processing new referrals and queries, ensuring referrals are logged and inappropriate signposted to relevant services.
• Supporting triage of referrals across the LEAP partnership, signposting to other providers where appropriate.

Skills

Advocacy experience

Mental health awareness

Verbal and written communication

Multi-tasking/time management

Report writing/drafting

Job description

An exciting opportunity for an experienced Community Advocate to work with a new partnership of local VCS organisations working together to provide an accessible advocacy service, across the borough of Enfield. The role will suit someone with experience of promoting vulnerable individual voices, and representing their rights through the provision of high quality information, advice, and advocacy support. Duties will include:

• Providing goal focused community advocacy to eligible clients
• Processing new referrals and queries, ensuring that appropriate referrals and logged and inappropriate signposted to relevant services
• Supporting the triage of referrals across the LEAP partnership, signposting to other providers where appropriate
• experience of working with people experiencing Mental Health issues
• experience of working in an advocacy role
• excellent verbal and written communication skills
• excellent multi-tasking and time management skills
• the ability to produce well -written reports and meet deadlines
• good knowledge of relevant legislation such as Care Act 2014, Mental Health Act 2007, Mental Capacity Act 2005
• knowledge of Benefits, social care, housing, and other relevant areas

The successful candidate should have a minimum 1-2 years of experience working with people with mild, moderate and severe mental health issues.

This is a part-time position, 25 hours per week covering the service between 9-5 Monday to Friday.