Communications, Policy or Opinion Research AI Solutions Consultant

Lever, Inc.; Greater London; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Twice-yearly bonuses

Professional development

Private healthcare & mental health

26 days holiday + holidays

Hybrid work model

Job summary

Milltown Partners is seeking an AI solutions consultant to join AI Studio in London. You’ll work embedded within client teams, delivering media intelligence and advisory projects while developing internal AI tools to enhance efficiency and impact.

You’ll bring a background in comms, policy or opinion research, with an aptitude for learning new tech and a collaborative, client‑facing mindset. The role is hybrid, with time in the London office and client-facing responsibilities.

Qualifications

• AI-native, with experience building and deploying tools using a varied tech stack.
• Ability to translate client needs into working AI studio solutions.
• Comfortable building in ambiguous situations without established systems.
• Strong empathy for comms, policy or opinion research clients and stakeholders.
• Collaborative instincts and commitment to inclusive culture.

Responsibilities

• Translate client needs into working AI Studio project plans.
• Build without an established playbook, drawing on comms/policy experience.
• Own client relationships end to end for AI Studio accounts.
• Contribute to internal AI Studio tools, e.g., podcast/newsletter tooling.
• Flex across the wider practice, taking on related comms/policy tasks.
• Foster a collaborative environment with regular feedback.

Skills

AI-native

Tool building

Ambiguity handling

Client empathy

Collaboration

Tools

Github

VS Code

Supabase

n8n

Job description

London - AI Studio - Full time - Hybrid

ABOUT MILLTOWN PARTNERS

Our clients operate at the frontiers of innovation - we advise technology companies driving change, global investors funding the future, the giants of sport and entertainment, and influential individuals on the communications and policy challenges that define their reputations. Our work spans corporate and financial communications, policy and public affairs to engage regulators and policymakers, policy communications and leadership communications. We underpin the full breadth of our capabilities with research-driven insights and campaigns. We're also pioneering AI-enhanced advisory work for both our clients and internal innovation, using technology to unlock insights from data at unprecedented scale and speed.

MILLTOWN PARTNERS AI STUDIO

Working with companies at the forefront of tech means that we understand the transformative impact AI is going to have on the world - and on our own business. We pride ourselves on the quality of our advice to clients, and we believe AI has the potential to significantly improve it. We also believe AI can unlock even greater potential in our people - freeing up time to spend in areas where it has the greatest impact, and giving people superpowers. But those things cannot be achieved just by using off-the-shelf chatbots. We are therefore building our own AI infrastructure that is designed around the work we do. Ultimately, what we are trying to achieve is to integrate AI into everything we do in a way that enables us to give better advice and allows our colleagues to achieve more.

The Milltown Partners’ AI Studio is responsible for delivering AI-powered innovation that elevates our advice and helps our colleagues achieve more. Our work encompasses both client-facing project delivery and the development of internal tools and capabilities. The team currently relies on a mix of generalists who split their time across AI Studio, communications, policy and research work. Demand is growing quickly among clients, who increasingly want us to build bespoke AI-powered tools and workflows for them, alongside our traditional advisory work.

THE ROLE

We're looking for a communications, policy or opinion research AI solutions consultant to join AI Studio. You'll be embedded in client teams, working to deliver client-facing projects, typically relating to media intelligence, across comms, policy and research. This gives you the chance to own client work end to end: thinking creatively about what a client is trying to achieve and identifying the best route to get there. You’ll also be helping build new internal media intelligence products that improve the quality and efficiency of the consulting team.

IS THIS YOU?

You may well think this isn’t you. But AI is still relatively new for everyone, and we’re not looking for a software engineer. We’re looking for someone with the enthusiasm to embrace new things, analytical rigour, and the aptitude to learn.

Your background will be in comms, in policy or in opinion research, and you will have vibe-coded tools that you and possibly colleagues use for work. You may not be programming-native, but you're technically capable in the broader sense - comfortable with tools, quick to learn, and confident building in ambiguous situations. You understand what clients of communications, policy or opinion research firms are trying to do, you can empathise with non-technical stakeholders, and you can walk into a situation with no established system and make something good out of it.

WHAT YOU’LL DO

Translate client needs into working solutions. You'll get non-technical clients to articulate what they actually want, and turn that into a workable AI Studio project plan.

Build without an established playbook. You'll walk into situations with no existing system or process and build something brilliant, drawing on experience from a comms, policy or opinion research background.

Own client relationships independently. You'll lead AI Studio accounts end to end, acting as the trusted point of contact for both technical delivery and client strategy.

Contribute to internal AI Studio products. You'll help build and refine internal tools, such as our podcast and newsletter tools, bringing a client's-eye view to what makes them useful.

Flex across the wider practice. You'll pick up pure comms, policy or opinion research work flexibly, bringing the same client empathy and adaptability to those briefs.

Build a collaborative environment. You'll give and receive feedback regularly, share what you know about client needs and solutions-building with colleagues, and contribute to an inclusive team culture.

What we’re looking for

Both essential and desirable requirements are guides rather than a checklist - if you meet most of the essentials and are excited by the role, we'd encourage you to apply.

• 3-7 years relevant experience in comms, policy or opinion research.
• AI-native, with experience building and deploying tools using a varied tech stack.
• Comfortable building in ambiguous situations, without an established system or process to work from.
• A strong ability to empathise with comms, policy or opinion research clients and translate their needs into a workable brief.
• Collaborative instincts and a genuine commitment to contributing to an inclusive culture.

• Experience using Github, VS Code, Supabase and n8n.
• Experience building tools for others’ use as well as your own.

Why join us?

WHY JOIN US

We're an independent, employee-owned firm, which means the people who work here share in our collective success. We operate across London, Brussels, San Francisco, New York and Washington, D.C., advising technology companies, global investors, iconic brands and influential individuals on the communications and policy challenges that define their reputations. Our culture is built on five values: brilliance, restlessness, comradeship, inclusivity and integrity. We expect a lot from each other, but we also invest in each other - through honest feedback, shared learning and genuine care that goes beyond the work itself.

• Competitive pay with transparent salary bands, plus twice-yearly bonuses
• Professional development opportunities guided by our career framework and progression pathways
• Private healthcare and dedicated mental health support
• 26 days' holiday plus public holidays (outside of our annual Christmas break)
• Hybrid working model, with three days a week in the London office (Monday, Tuesday and Thursday)

£40,000 - £65,000 a year