Policy Communications Consultant

Milltown Partners; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Private healthcare

Mental health support

Hybrid working model

Bonuses

Job summary

Milltown Partners seeks a policy communications consultant to advise technology clients on regulatory narratives across the UK and Europe. You'll guide strategy, craft communications plans, and translate complex policy issues into accessible narratives for media, policymakers and the public.

With 4+ years in advisory communications and proven media relations, you’ll use AI tools to deliver insights, manage junior staff, and help shape client campaigns while contributing to business development

Qualifications

• At least 4 years' advisory experience in communications – with a demonstrable interest in technology policy or regulation.
• Strong knowledge of the media and public policy landscape across the EU and the UK.
• Ability to translate complex topics to non-technical audiences.
• Experience proactively building journalist relationships, pitching stories, and placing earned media.
• Experience managing a team and delivering advisory work to clients.
• Practical, day-to-day use of AI tools in a professional advisory context.

Responsibilities

• Shape policy communications strategy and define priorities for different audiences.
• Advise clients with strategic judgement and produce briefing materials and content for key moments.
• Use AI tools to generate insights and deliverables at scale.
• Drive and deliver client work with junior colleagues and clear project plans.
• Contribute to business development and identify opportunities for clients.
• Build a collaborative environment with regular feedback and inclusive practices.

Skills

Advisory experience

Technology policy

Media relations

Policy storytelling

AI tools use

Stakeholder management

Project management

Team leadership

Public affairs knowledge

Tools

Claude

Gemini

Job description

Our clients operate at the frontiers of innovation - we advise technology companies driving change, global investors funding the future, the giants of sport and entertainment, and influential individuals on the communications and policy challenges that define their reputations. Our work spans corporate and financial communications, policy and public affairs to engage regulators and policymakers, policy communications and leadership communications. We underpin the full breadth of our capabilities with research-driven insights and campaigns. We're also pioneering AI-enhanced advisory work for both our clients and internal innovation, using technology to unlock insights from data at unprecedented scale and speed.

The role

Policy sits at the heart of some of the most consequential challenges our clients face. As a Consultant specialising in policy communications at Milltown Partners, you'll be a trusted adviser to technology companies – helping them shape the narrative around complex regulatory and political debates across the UK and Europe, and building the kind of public profile that shifts how governments, media, and the public think about the issues that matter most to them.

This is not a public affairs or lobbying role. Policy communications is about shaping the environment those decision-makers operate in – through media, campaigns, and narrative strategy that moves public and political opinion. We’re looking for people who have an instinct to figure out how to change the terms of a regulatory debate or challenge for a client through storytelling.

Consultants are the driving force behind our teams. You'll set direction for client work alongside senior colleagues, manage junior team members, and advise clients directly. This is a role for someone who has built real advisory expertise and is ready to apply it at pace across a portfolio of influential clients.

We're looking for someone with at least 3 years' advisory experience in communications – ideally with exposure to technology policy or regulation – who has a track record of proactive media work, campaign thinking, and translating complex policy issues into narratives that land beyond the policy bubble.

What you'll do

Shape policy communications strategy

You'll work with the client team leads to set strategy and define priorities. That means translating technical and policy concepts into compelling narratives for different audiences – media, policymakers, regulators, and the public – and designing integrated communications plans to guide execution. You'll bring intellectual rigour to every brief, designing research questions and interrogating assumptions so that all advice is grounded in evidence. You'll also go beyond the brief when the situation calls for it, suggesting creative approaches rather than defaulting to the obvious.

Advise with strategic judgement

You'll provide recommendations directly to clients - in writing, in meetings, and in high-pressure moments when quick, sound judgement matters. You'll produce compelling briefing materials, speeches, and content for significant communications moments. You'll need to read widely, stay across government consultations, industry news and client challenges, and develop informed perspectives on complex issues. You'll use research and AI tools to generate insights and support complex deliverables.

Use AI to drive better outcomes

You'll use AI tools regularly in your daily work to improve the quality and efficiency of what you deliver. This means leveraging tools like Claude, Gemini, and our internal AI studio to conduct research, generate insights, and produce analysis at scale and speed. You'll contribute to how we share knowledge about AI across the team and help ensure all outputs meet our quality standards.

Drive and deliver client work

You'll manage the work of junior colleagues, creating clear project plans, delegating effectively, demonstrating agility to ensure work is delivered on time and to a high standard. Getting things done well - and supporting others to do the same - is central to the role.

Contribute to business development

You'll understand how clients generate revenue and ensure our advice supports their business objectives. You'll contribute to how Milltown operates and thrives – whether that's improving team efficiency, identifying new ways to help clients, or using your expertise to unlock opportunities. Restlessness about finding better ways to work is part of our culture.

Build a collaborative environment

You'll give and receive feedback regularly, actively seek input from colleagues at all levels, and demonstrate allyship to everyone on the team. Creating an inclusive environment where brilliant work happens is everyone's responsibility.

What we're looking for

• At least 4 years' advisory experience in communications, with a demonstrable interest in and working knowledge of technology policy or regulation
• Strong knowledge of the media and public policy landscape across the EU and the UK
• A demonstrable ability to take a strategic approach to communications challenges and opportunities, understanding of how communications can support and advance policy objectives
• Experience communicating complex topics to non-technical audiences
• Experience proactively building journalist relationships, pitching stories, and placing earned media coverage
• Experience building advisory relationships with different stakeholders to deliver strategic counsel and insight
• Experience working on integrated creative campaigns designed to change perceptions or achieve specific policy outcomes.
• Project management experience - planning and delivering work against agreed goals, timelines and budgets
• Practical, day-to-day use of AI tools in a professional advisory context – not just awareness of them.
• Experience managing a team and delegating work to the appropriate level
• Intellectual curiosity to develop subject matter expertise in new topics and share that knowledge with colleagues
• Collaborative instincts and a genuine commitment to contributing to an inclusive culture
• Experience advising organisations working at the frontier of technology.

We're an independent, employee-owned firm, which means the people who work here share in our collective success. We operate across London, Brussels, San Francisco, New York, and Washington D.C., advising technology companies, global investors, iconic brands and influential individuals on the communications and policy challenges that define their reputations.

Our culture is built on five values: brilliance, restlessness, comradeship, inclusivity and integrity. We expect a lot from each other, but we also invest in each other—through honest feedback, shared learning and genuine care that goes beyond the work itself.

You'll have access to competitive pay with transparent salary bands, twice-yearly bonuses, professional development opportunities guided by our career framework and progression pathways, private healthcare, mental health support, 26 days holiday plus public holidays (outside of our annual Christmas break), and a hybrid working model (three days in the office: Monday, Tuesday and Thursday).

We're also serious about building a diverse, equitable and inclusive workplace. We have measurable commitments around representation, inclusion, and supporting underrepresented communities through pro bono work. Creating an environment where everyone can thrive is central to how we operate.