Communications Officer | Croydon Health Services NHS Trust

Croydon Health Services; Greater London; On-site; GBP 25,000 - 31,000; Full time

Job summary

A leading healthcare provider in Greater London is seeking a Communications Officer to support integrated communications campaigns and create engaging content for various internal and external channels. The role involves advising on internal communications, building relationships with journalists, and effectively communicating with staff across multiple sites. The ideal candidate will have experience in communications and content creation, contributing to the healthcare services in the community.

Qualifications

• Experience in developing and delivering communications campaigns.
• Ability to create engaging content for various communications channels.
• Strong relationship-building skills with media personnel.

Responsibilities

• Support the development of communications campaigns across the borough.
• Deliver creative content for trust communications channels.
• Advise on internal communications for staff across multiple sites.

Skills

Integrated communications campaigns

Content creation

Relationship building

Internal communications

Job description

The communications team works at the heart of the Trust’s, supporting staff across our hospitals and our community services, as well as patients and the public in Croydon.

The Communications Officer will play a vital role in supporting the development and delivery of integrated communications campaigns, creating content for both internal and external communications channels. Alongside this, there will be the opportunity to get involved in the day to day running of a busy NHS press office, building relationships with both local, regional and national journalists.

Working with colleagues across all levels of the organisation, you will also be advising on internal communications, and effectively communicating complex information to over 4,000 staff across 14 sites.

Communications Officer (Band 5)

• Support the development and delivery of integrated communications campaigns across the borough in line with the Trust’s objectives, including behaviour change campaigns to encourage local people to use NHS services wisely.
• Deliver a regular stream of creative and engaging content to be used across our communications channels, including the Trust intranet and staff app, our social media feeds and a number of staff and stakeholder newsletters

Interview Date: 5th January 2026

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long‑term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

This advert closes on Friday 19 Dec 2025