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Communications Officer

Appstractor Corporation

London

On-site

GBP 34,000 - 42,000

Full time

9 days ago

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Job summary

An established industry player is seeking a Communications Officer to enhance their digital presence. This role involves creating compelling content, managing social media channels, and engaging with various stakeholders. You will be part of a supportive team that values creativity and initiative, with opportunities to showcase the impactful work of healthcare professionals. If you are passionate about storytelling and have a flair for digital marketing, this is the perfect opportunity to make a difference in the community. Join a forward-thinking organization that prioritizes inclusivity and employee well-being.

Benefits

NHS pension scheme

Employee Assistance Programme

Various staff discounts

Flexible working options

Qualifications

3+ years experience in communications, marketing, or PR.
Ability to create engaging content and manage social media channels.

Responsibilities

Create and manage content for social media and website.
Evaluate social media outputs and report on effectiveness.
Attend events and provide photography and commentary.

Skills

Excellent writing skills

Social media management

Photography skills

Time management

Analytical skills

Education

Degree in Marketing, Communications, or related field

A Level or equivalent in English

Tools

Google Analytics

Canva

Microsoft Office

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Job Summary

Previous applicants need not apply*

We're looking for a digitally savvy communications officer who thrives in a busy environment and has the confidence to work autonomously and proactively in a small and friendly team. You will have excellent writing skills with good attention to detail and a flair for photography. You will also be a great listener and be able to create interesting and moving stories about our dedicated teams and their patients and service-users. There will be plenty of material to work with - our district and school nurses, urgent community responders, rehabilitation therapists, health visitors and other clinical teams, save and change lives every day.

Managing our social media channels will be an important part of the role; you'll be familiar with Google analytics and other evaluation tools and will be comfortable translating analytics into narrative. Being able to manage your time effectively will be crucial - you'll be juggling various projects at any given time and will need to know what can wait and what needs to be prioritised.

Last year in our staff survey, 98% of our staff said they were proud of the services we deliver and 97% said they enjoyed their job. When asked to identify the one best thing about working at Your Healthcare, the most frequently mentioned theme was a supportive team and colleague relationships.

If that sounds like the sort of place you'd like to work we'd like to hear from you.

Main duties of the job

This is a post and is for 37.5 hours per week. The usual working hours are 9-5 and will be Monday - Friday.

You will be mostly based at Hollyfield House in Surbiton although you will also need to be able to travel to our other sites as needed, Surbiton Health Centre and Teddington Memorial Hospital. You will need to attend a limited number of events locally also.

Creating content, managing and evaluating social media outputs
Celebrating the work of colleagues internally via the staff bulletin, intranet and direct communication channels
Creating content for the website and recognising appropriate news stories to share externally
Attending events and providing photography and commentary
Using Canva and similar design tools to create communications materials
Managing the communications area on the staff intranet along with the news carousel and a number of corporate areas.
Drafting internal messaging for all-staff communications.
Advising colleagues on appropriate language for patient information.
Deputising for the marketing and communications lead where appropriate.

We encourage you to discuss your flexibility needs with us before applying or during the interview process. While we may not be able to meet every request exactly, we promise to fully consider your needs and accommodate them where possible. Please note that flexible working options will vary depending on the role.

About Us

At Your Healthcare CIC, we are dedicated to delivering high-quality, patient-led health and social care services for residents in Kingston and providing specialised learning disability services in Richmond. As a Community Interest Company (CIC), we prioritise community-driven care and offer an environment that empowers you to make a real impact.

Why Choose Us?

NHS Pay & Benefits: Enjoy the security of NHS pay, Agenda for Change terms, NHS pension scheme, and salary sacrifice schemes.

Bureaucracy-Free Environment: Implement good ideas quickly and effectively without delays.

Work-Life Balance: Benefit from our Employee Assistance Programme (EAP) and various staff discounts.

Exceptional Staff Experience: Join a supportive workplace with positive feedback from staff and patients.

Inclusive Culture: We promote equality, diversity, and inclusion, encouraging applications from all backgrounds.

Impactful Community Involvement: Have a real voice in shaping care as part of our membership organization. Your ideas and contributions matter.

Join Us Today

We are looking for passionate individuals who value high-quality care, inclusivity, and community engagement. If you want to make a positive impact in health and social care, join our forward-thinking, patient-centred team. Explore our career opportunities and become part of a team that values your expertise and dedication.

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,521 to £41,956 a year inclusive of 15% HCA, pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

B9811-25-0037

Job locations

Hollyfield House, 22 Hollyfield Road

Surbiton

KT5 9AL

Job Description

Job responsibilities

Please refer to the attached Job Description document under the 'Supporting documents.'

Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification.

Please be aware that the closing date may be brought forward in the event of a high number of applications.

Job Description

Job responsibilities

Please refer to the attached Job Description document under the 'Supporting documents.'

Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification.

Please be aware that the closing date may be brought forward in the event of a high number of applications.

Person Specification

Knowledge

Essential

Confidentiality and understanding of boundaries in relation to sharing information
Data Protection
Equality and Diversity and its application in service delivery

Experience

Essential

Significant experience (3 years +) in Communications, marketing, digital marketing and PR/media.

Desirable

Experience of working in an NHS or healthcare environment.

Essential

Skills and abilities

Excellent inter-personal skills and ability to deal with a wide range of people.
Excellent writing, editorial and production skills, showing ability to draft clearly and concisely for different audiences.
Confident digital marketeer incl. social media.
Ability to communicate sensitive and often complex information in simple language.
Excellent organisational and time management skills with the ability to multi-task.
Ability to work under pressure to meet tight deadlines.
Ability to work on own and as part of a team.
Analytical and problem-solving skills.
Ability use creative packages to design.
Excellent IT and proficient in use of Microsoft Office, particularly Word and PowerPoint.

Qualifications

Essential

Degree or equivalent qualification or experience in Marketing, Communications, Digital Marketing, media / public relations.
A Level or equivalent English.

Personal Qualities

Essential

Driven.
Approachable.
Flexible and adaptable.
Uses initiative.
Interest in health and social care issues.

Any other factors

Essential

Ability to travel and work outside normal office hours as and when required

Person Specification

Knowledge

Essential

Ability to travel and work outside normal office hours as and when required

Employer details

Employer name

Your Healthcare CIC

Address

Hollyfield House, 22 Hollyfield Road

Surbiton

KT5 9AL

Employer's website

http://www.yourhealthcare.org (Opens in a new tab)

Employer details

Employer name

Your Healthcare CIC

Address

Hollyfield House, 22 Hollyfield Road

Surbiton

KT5 9AL

Employer's website

http://www.yourhealthcare.org (Opens in a new tab)

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Public Relations
Industries
Public Relations and Communications Services

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