Communications Officer

Confidential; Greater London; Hybrid; GBP 34,000 - 37,000; Full time

Benefits offered by this job

25 days' holiday + bank holidays (incr

Pension 10% employer contribution

Sick pay

Healthcare cost support

Gym discounts

Season ticket loan

Death-in-service

Staff arts club

Discounts

Job summary

Imperial Health Charity in London, W2, offers a permanent, full-time Communications Officer role in a hybrid setup. You will craft content across writing, photography and video, drive digital marketing and PR, and help engage audiences across our hospitals.

Working 35 hours per week with occasional evenings and weekends, you’ll support events, manage social media, update the website and marketing materials, and collaborate with NHS communications teams and stakeholders.

Qualifications

• Experience in communications, marketing, PR, journalism or media.
• Experience producing written copy for varied audiences.
• Experience using social media in a professional context.
• Experience using Mailchimp or similar email marketing tools.
• Experience with databases/CRMs to maintain records.
• Basic understanding of performance analytics (Google Analytics).
• Evidence of continuous professional development.

Responsibilities

• Create written, photographic and video content showcasing our work.
• Support events and activities and deliver website content, social media and marketing materials.
• Engage internally and externally, partnering with NHS communications teams and stakeholders.
• Represent Imperial Health Charity at events and advocate for our work.
• Support other charity teams with events and activities.

Skills

Content creation

Social media management

PR and media relations

Written copy production

Email marketing (Mailchimp)

Digital analytics (Google Analytics)

CRM/database experience

CPD / professional development

Job description

Communications Officer

London, W2 (with hybrid working)

About Us

We're Imperial Health Charity, an organisation that helps our hospitals do more through grants, arts, volunteering, and fundraising. We support the five hospitals of Imperial College Healthcare NHS Trust: Charing Cross, Hammersmith, Queen Charlotte's & Chelsea, St Mary's, and the Western Eye.

We are now looking for a Communications Officer to join our team on a permanent, full-time basis, working 35 hours per week, including occasional evening and weekend work.

The Benefits

• Starting salary of £33,864 (with the opportunity to progress to £37,428 per annum based on annually reviewed performance)
• 25 days' holiday per year plus bank holidays, increasing by one day per year up to 29 days and, after five years' service, to 33 days
• An extra day's holiday to be taken one week either side of your birthday
• Pension with employer contributions of 10%
• Sick pay
• Support towards healthcare costs, including eye tests and dental, and access to mental health support through counselling
• Access to gym discounts
• Interest-free season ticket loan
• Death-in-service benefit
• Staff arts club, including free entry to London galleries
• Access to a range of high street and online discounts

This is a fantastic opportunity for a communications, marketing, PR, journalism or media professional with strong content creation experience to join our compassionate charity.

In this creative, fast-paced and impactful role, you'll have the chance to unleash your imagination on a huge range of projects that will drive engagement with what we do and the breadth of our reach.

What's more, you'll be enabled to grow your expertise and develop your professional portfolio in an environment geared toward excellence, teamwork and delivery, ensuring you are perfectly placed and supported to produce your best work to date.

The Role

As our Communications Officer, you'll celebrate the positive impact we make through effective communications, digital marketing and PR activities.

Promoting the work that our grants, arts, volunteering and fundraising teams deliver, you will create written, photographic and video content that showcases our work. You will support events and activities, and deliver website content, social media activity and marketing materials.

You will seek to engage internally and externally, partnering with NHS communications teams, staff and stakeholders, gather feedback and evaluate our impact.

Additionally, you will:

• Represent us at events and advocate for our work
• Support other charity teams with events and activities

About You

To be considered as our Communications Officer, you will need:

• Experience in a relevant role such as communications, marketing, public relations, journalism and/or another media profession
• Experience of producing written copy for a wide range of audiences
• Experience of using and managing social media accounts in a professional context
• Experience of using email marketing tools, such as Mailchimp
• Experience of using databases and/or CRMs to maintain accurate records
• A basic understanding of performance evaluation tools, such as Google Analytics
• Evidence of continuous professional development

The closing date for this role is the 1st October 2026.

Other organisations may call this role Communications Executive, Communications Co-ordinator, Marketing Communications Officer, PR Officer, Digital Communications Officer, Content Officer, Marketing Officer, or Communications and Marketing Officer.

Webrecruit and Imperial Health Charity are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.