Communications Officer

Merrifield Consultants; Greater London; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Merrifield Consultants are recruiting a Communications Officer for a leading Professional Membership Organisation in London. You will shape external profile, manage media relations and internal comms, and support member engagement across multiple channels.

Based in London with hybrid working (minimum 2 days in the office), the role offers variety and visibility in a small high-impact team. You will help deliver content, events and public affairs activity.

Qualifications

• Experience in communications, PR or marketing roles.
• Excellent written and verbal communication skills.
• Experience managing press and media relationships.
• Confident using social media in professional settings.
• Experience with CMS platforms, newsletters and digital content.
• Strong organisation and proactive approach.
• Ability to work independently and manage priorities.
• Familiarity with CRM systems and email marketing tools.

Responsibilities

• Draft, edit and distribute communications for members, press and external stakeholders.
• Plan and deliver PR activity, generating positive media coverage.
• Write, publish and manage website content using a CMS.
• Manage and grow social media channels, including paid advertising campaigns.
• Monitor and evaluate digital performance using analytics tools.
• Compile and circulate internal newsletters.
• Support the production and delivery of a podcast, including recording, editing and publishing.
• Promote events and initiatives in collaboration with the membership team.
• Represent the organisation at internal and external events.
• Respond to enquiries from journalists, stakeholders and the public.
• Support public affairs activity and committee administration.
• Maintain accurate records using CRM systems and provide general administrative support.

Skills

Media relations

Digital content creation

Social media management

Internal communications

Public affairs support

Events and engagement

CRM / stakeholder management

Tools

CMS platforms

Adobe software

CRM systems

Job description

Merrifield Consultants are delighted to be partnering with a leading Professional Membership Organisation to recruit a Communications Officer.

This is a brilliant opportunity for a confident and creative communications professional to join a small, high-impact team and play a key role in shaping external profile and member engagement.

Summary of the role

Reporting into senior leadership, the Communications Officer will deliver engaging, timely and influential communications across multiple channels.

You’ll manage media relations, digital content and internal communications while supporting wider public affairs and membership activity. This role offers real variety, visibility and the chance to make a tangible impact.

Salary: £32,000 per annum

Contract: Permanent

Location: London (hybrid working, minimum 2 days in the office)

Hours: Full-time (with occasional out-of-hours working for events and communications activity)

Responsibilities

• Draft, edit and distribute communications for members, press and external stakeholders
• Plan and deliver PR activity, generating positive media coverage
• Write, publish and manage website content using a CMS
• Manage and grow social media channels, including paid advertising campaigns
• Monitor and evaluate digital performance using analytics tools
• Compile and circulate internal newsletters
• Support the production and delivery of a podcast, including recording, editing and publishing
• Promote events and initiatives in collaboration with the membership team
• Represent the organisation at internal and external events
• Respond to enquiries from journalists, stakeholders and the public
• Support public affairs activity and committee administration
• Maintain accurate records using CRM systems and provide general administrative support

Person specification

• Experience in a communications, PR or marketing role
• Excellent written and verbal communication skills
• Experience managing press and media relationships
• Confident using social media in a professional or membership setting
• Experience with CMS platforms, newsletters and digital content
• Strong organisational skills with a proactive, can-do approach
• Ability to work independently and manage competing priorities
• Experience with Adobe software
• Knowledge of social media advertising, including LinkedIn
• Experience working with membership organisations, committees or volunteers
• Familiarity with CRM systems and email marketing tools

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.