Communications Manager - General Projects

Community Integrated Care; Liverpool; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Retail discounts

Holiday discounts

Cycle to work scheme

Travel discounts through benefits app

Job summary

Community Integrated Care seeks a creative, ambitious Communications Manager on a 12-month maternity cover basis. You’ll develop organisation‑wide colleague campaigns, craft compelling stories about people we support, and shape awards submissions to strengthen our reputation as a leading social care charity.

You’ll collaborate across Communications, Marketing, Policy, Public Affairs, Partnerships and more, leading and mentoring our Communications Coordinator while guiding colleagues across the

Qualifications

• Previous experience in a communications role within a values-led organisation.
• Strong experience creating and delivering effective communications plans and campaigns.
• Outstanding copywriting, editing and content creation skills.
• Experience communicating with a wide range of internal and external audiences.
• Ability to translate complex information into clear, engaging content.
• Strong digital and social media communication skills.
• Experience engaging colleagues across locations would be an advantage.
• Excellent relationship-building skills and confidence to work with senior leaders.
• Creative mindset with top planning and attention to detail.
• Ability to use AI thoughtfully to enhance communications while staying authentic.

Responsibilities

• Create engaging content across digital and traditional channels—web, social, newsletters, blogs, press materials and corporate comms.
• Identify stories from across the charity and turn them into content celebrating colleagues and people we support.
• Develop internal campaigns to drive awareness, engagement and behaviour change.
• Create communications plans supporting major projects and change initiatives.
• Support social media strategy to grow reach, engagement and influence.
• Support media relations to showcase innovation, expertise and impact.
• Champion voices and lived experiences of the people we support in communications.
• Lead for EDI and wellbeing campaigns to engage colleagues.

Skills

Storytelling

Copywriting

Campaign planning

Digital & social media

Internal communications

Stakeholder engagement

AI for communications

Editing

Education

Degree in Communications or Marketing

Job description

The opportunity and what makes Community Integrated Care a great place to work Be the voice behind a charity that changes lives. Great communications do more than share information. They inspire people, build trust, create connection and bring incredible stories to life. At Community Integrated Care, we’re looking for a creative, ambitious and hands‑on Communications Manager to help us tell our story, engage our colleagues and strengthen our reputation as a leading social care charity. This is a fantastic opportunity for an experienced communications professional who loves variety. One day you could be developing an organisation‑wide colleague campaign, the next creating a powerful story about someone we support, shaping an awards submission, supporting a major event or helping our leaders communicate through significant organisational change. If you’re a brilliant storyteller who combines creativity with strategic thinking and knows how to turn complex messages into communications that people genuinely care about, we’d love to hear from you. This is a 12 month maternity cover contract role with attendance at our head office in Widnes required at least once a week so our ideal candidate will be based within an hour’s commute of Widnes. What is The Deal for you?

• Flexibility! You can work your full-time hours over 4 days and enjoy a long weekend or work over 5 days to accommodate your other commitments.
• Benefits: Retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
• Best Lives Possible: You’ll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder
• Development: We’ll work with you to develop your career or to learn and experience new things. We’re passionate about developing our people!
• Dare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications.
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you’ll have the support available to lead an easier (financial) life.

Who you’ll be supporting & more about the role: Working across both internal and external communications, you’ll play a key role in positioning Community Integrated Care as a high-quality care provider, a great place to work and a leading voice within the social care sector. You’ll collaborate with colleagues across Communications, Marketing, Policy and Public Affairs, Partnerships and Communities, EDI and Wellbeing, Recruitment and our operational teams across the UK. You’ll also lead and develop our Communications Coordinator, while providing guidance and support to colleagues across the wider team.

What you'll be doing:

• Create engaging, creative content across digital and traditional channels, including websites, social media, newsletters, blogs, magazines, press materials and corporate communications.
• Identify brilliant stories from across our charity and turn them into content that celebrates our colleagues and the people we support.
• Develop internal communications campaigns that drive awareness, engagement and behaviour change.
• Create communications plans supporting major organisational projects, programmes and change initiatives.
• Support the delivery of our social media strategy, identifying opportunities to grow our reach, engagement and influence.
• Work with colleagues to generate positive media coverage that showcases our innovation, expertise and impact.
• Champion the voices and lived experiences of the people we support, ensuring our communications are authentic, person‑centred and co‑produced.
• Take the communications lead for EDI and wellbeing, developing campaigns that engage and inspire colleagues.
• Help plan and deliver major colleague events, including awards, roadshows, webinars and huddles.
• Identify award‑worthy achievements and create compelling submissions that give our people and teams the recognition they deserve.
• Support senior leaders to create engaging presentations, proposals and pitches for internal and external audiences.
• Work with Recruitment colleagues to bring our Employee Value Proposition to life and strengthen how we attract great people.
• Support our regional teams to promote their services and engage effectively with their local communities and networks.
• Use data, feedback and engagement insights to understand what’s working and continually improve our communications.
• Manage relationships with creative suppliers including designers, printers and video production agencies.
• Coach and develop our Communications Coordinator, helping them grow their skills, confidence and impact., This isn't a role where you’ll simply be producing newsletters or responding to communications requests.

Above all, we're looking for someone who can combine great ideas with great execution. You'll know how to spot a brilliant story, understand what different audiences need and find the right words, channels and creative approach to make people take notice.

What we're looking for:

• Previous experience in a communications role, ideally within a values‑led organisation.
• Strong experience creating and delivering effective communications plans and campaigns.
• Outstanding copywriting, editing and content creation skills.
• Experience communicating with a wide range of internal and external audiences.
• The ability to translate complex information into clear, engaging and accessible content.
• Strong digital and social media communication skills.
• Experience engaging colleagues across different locations and functions would be an advantage.
• Excellent relationship‑building skills and the confidence to work with colleagues at every level, including senior leaders.
• A creative mindset combined with excellent planning and attention to detail.
• The confidence to use AI thoughtfully and appropriately to enhance communications while maintaining authenticity and quality.
• The ability to juggle competing priorities, respond quickly and remain calm when things move at pace.
• A relevant degree or equivalent experience, with a professional Communications or Marketing qualification desirable.