Communications Manager

Midlands Air Ambulance; Shifnal; On-site; GBP 43,000 - 48,000; Full time

Job summary

Midlands Air Ambulance Charity is seeking an exceptional Communications Manager to lead our communications function. Reporting to the Head of Marketing & Communications, you’ll develop and deliver an integrated strategy to raise awareness, engage supporters and strengthen our reputation.

You’ll oversee media relations, content development and major publications, working with fundraising and marketing to back income campaigns and organisational priorities.

Responsibilities

• Lead the charity's communications function and develop an integrated communications strategy
• Oversee media relations, content development, major publications and internal communications
• Collaborate with marketing and fundraising to support income generation campaigns and priorities
• Shape storytelling to strengthen awareness, engagement and reputation

Job description

Midlands Air Ambulance Charity, TF11 8UR / Hybrid £43,000 - £48,000 (dependent on experience) Full-time, Permanent 16th August 2026 (please note, we may close this advert early if we receive a high volume of applications)

Help tell the stories that save lives

For 35 years, Midlands Air Ambulance Charity has been there for people facing some of the most critical moments of their lives, delivering lifesaving emergency care across the Midlands. As we celebrate this significant milestone and embark on an exciting new chapter, we’re looking for an exceptional Communications Manager to play a leading role in shaping how we tell our story, strengthen our reputation and inspire support for our vital work. As a charity that relies purely on donations and receives no government funding for its daily missions, effective communications play a crucial role in sustaining our lifesaving service.

About the role

This is an exciting opportunity to join a forward-thinking charity at a pivotal moment in its development. Reporting to the Head of Marketing & Communications, you’ll lead the charity’s communications function, developing and delivering an integrated communications strategy that strengthens awareness, engagement and reputation.

You’ll oversee media relations, content development, major publications, internal and stakeholder communications and thought leadership activity, while working closely with colleagues across marketing and fundraising to support income generation campaigns and organisational priorities.

This is a role for someone who enjoys combining strategic thinking with hands-on delivery and is excited by the opportunity to shape and grow a communications function at a charity where great storytelling directly helps save lives.

Please refer to the job description and person specification for further information.

About us

Midlands Air Ambulance Charity is an independent healthcare provider of helicopter-led emergency medical services, delivering specialist care to patients at the scene of serious incidents across the Midlands.

Rated Outstanding by the Care Quality Commission (CQC), we provide a rapid emergency response 24 hours a day, 365 days a year across Gloucestershire, Herefordshire, Shropshire, Staffordshire, the West Midlands and Worcestershire — serving a population of around seven million people.

Our highly skilled critical care paramedics and doctors trained in pre-hospital emergency medicine bring hospital-level procedures, equipment and medicines directly to patients at the scene – helping to give patients the best possible chance of survival and recovery.

Alongside our emergency service, we engage thousands of people each year through fundraising, retail, volunteering, education and community outreach activities, helping ensure our service remains available for future generations.

Other information

We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).

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