Communications Manager

Royal Institution of Chartered Surveyors; Greater London; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

25 days annual leave

Private medical insurance

Pension scheme

Life assurance

Income protection

Enhanced family leave

Volunteering opportunities

Job summary

Royal Institution of Chartered Surveyors (RICS) in London/Birmingham is seeking a Communications Manager to shape the external profile from a regulatory perspective and deliver global communications demonstrating the impact of RICS regulation. The role is hybrid, with a strong emphasis on multi-channel campaigns and stakeholder engagement.

You will turn complex regulatory information into engaging content, collaborate with leadership, and manage risks and crisis responses across a global

Qualifications

• Proven experience delivering multi-channel communications campaigns at a global level.
• Experience working with an industry regulator or within a regulatory landscape.
• Excellent writing and communication skills, able to translate complex information.
• Strong stakeholder management within a complex, matrixed organisation.
• Strong organisation, project management and problem-solving capabilities.
• Experience of issues management and crisis communications, with familiarity with Monday.com.

Responsibilities

• Develop and deliver a global communications plan for RICS regulation, aligned with wider strategy.
• Tailor messaging for key audiences across global stakeholders.
• Design and run multi-channel campaigns with internal and external partners.
• Create high‑quality content: newsletters, presentations, scripts, case studies and impact stories.
• Provide guidance to Regulation leadership and wider teams on communications best practices.
• Anticipate risks and manage crisis communications effectively.

Skills

Multi-channel campaigns

Regulatory communications

Writing and editing

Stakeholder management

Project management

Crisis communications

Monday.com

Tools

Monday.com

Job description

Vacancy Name

Communications Manager

Country

United Kingdom

Office Location

London or Birmingham

About Us

Flexible/Agile Working: This hybrid role is based on a 60% onsite, 40% remote working model.

Join RICS, a globally respected organisation that sets the highest ethical standards across land, real estate, construction, and infrastructure, supporting 140,000 professionals worldwide.

At RICS, we are at the forefront of shaping the built and natural environment. As a prominent professional body, we empower our members with globally recognised qualifications, influential networks, and access to high quality resources.

Role Purpose and Key Responsibilities

As Communications Manager, you will help shape the external profile and reputation of RICS from a regulatory perspective. You will develop and deliver global communications that clearly and consistently demonstrate the impact of RICS regulation and support our wider strategic priorities.

• Develop and deliver a global communications plan for RICS regulation, aligned with the wider communications strategy.
• Build a strong understanding of key audiences and develop clear, relevant messaging tailored to their needs.
• Design and deliver multi-channel communications campaigns, working collaboratively with internal and external stakeholders.
• Create high-quality content including newsletters, presentations, scripts, case studies and impact stories.
• Partner with Regulation leadership and wider teams, providing advice, direction and best-practice communications support.
• Anticipate communication risks and support clear, sensitive responses to issues and crisis situations.

About You

You will be an experienced communications professional who can turn complex or technical information into clear, engaging content. You will combine excellent writing and relationship-building skills with an understanding of regulatory communications and the confidence to work across a complex, global organisation.

• Proven experience delivering multi-channel communications campaigns at a global level.
• Experience working with an industry regulator or within a regulatory landscape.
• Excellent writing and communication skills, with the ability to make complex or technical information accessible and engaging.
• Strong stakeholder management and relationship-building skills, ideally within a complex, matrixed organisation.
• Strong organisation, project management and problem-solving capabilities.
• Experience of issues management and crisis communications, with familiarity with tools such as Monday.com.

Rewards and Benefits

We offer a competitive benefits package designed to support your wellbeing, work-life balance, and financial security. This includes:

• 25 days annual leave plus public holidays
• Private medical insurance and wellbeing support
• Pension scheme, life assurance, and income protection
• Enhanced family leave and volunteering opportunities

Equal Opportunity Employer

RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please let us know if we can support you with any adjustments to our recruitment process.

Candidates must have the correct right to work in the country where the role is based.