Communications Lead

Intec Select Ltd; City Of London; Hybrid; GBP 148,000 - 185,000; Full time

Job summary

Intec Select Ltd. is seeking a Communications Workstream Lead for a major banking transformation in London. You will own the end-to-end communications strategy, coordinate multi-team messaging and manage senior stakeholder engagement throughout migration waves.

The role focuses on customer-facing communications, governance and regulatory compliance, with a hybrid London-based arrangement for a six-month contract.

Qualifications

• Proven experience leading communications or change workstreams within large-scale banking transformation programmes.
• Strong background in Corporate & Institutional Banking, Wholesale Banking, Payments or Transaction Banking.
• Experience delivering customer communications throughout complex client migrations, platform transitions or operational change.
• Strong understanding of communications governance, regulatory requirements and stakeholder approval processes.
• Experience working with senior executives, Relationship Management teams and cross-functional programme stakeholders.

Responsibilities

• Own and deliver the communications strategy, roadmap and execution plan across all programme phases and migration waves.
• Lead the development of client-facing communications, including migration notices, customer letters, FAQs, briefing packs and supporting materials.
• Establish and manage a Communications Control Centre, overseeing messaging, approvals, governance, risks and dependencies.
• Define the customer contact strategy, including segmentation, communication scheduling and distribution tracking.
• Coordinate internal communications across programme leadership, operations, product, migration and business readiness teams.
• Partner closely with Relationship Managers and Coverage teams to ensure consistent client messaging and operational readiness.
• Manage senior stakeholder engagement, regulatory approvals and communications aligned to key programme milestones.

Skills

Banking transformation

Communications governance

Stakeholder management

Client communications

Regulatory approvals

Job description

Communications Workstream Lead - £800 - £1000 – London (Hybrid) – Investment Banking

Overview:

We are seeking an experienced Communications Workstream Lead to support a major, multi-year transformation and client migration programme within a leading global bank. The successful candidate will take ownership of the end-to-end communications strategy across a complex Corporate and Institutional Banking transformation, ensuring customers, internal stakeholders and client-facing teams are fully prepared throughout the migration lifecycle.

Role & Responsibilities:

• Own and deliver the communications strategy, roadmap and execution plan across all programme phases and migration waves.
• Lead the development of client-facing communications, including migration notices, customer letters, FAQs, briefing packs and supporting materials.
• Establish and manage a Communications Control Centre, overseeing messaging, approvals, governance, risks and dependencies.
• Define the customer contact strategy, including segmentation, communication scheduling and distribution tracking.
• Coordinate internal communications across programme leadership, operations, product, migration and business readiness teams.
• Partner closely with Relationship Managers and Coverage teams to ensure consistent client messaging and operational readiness.
• Manage senior stakeholder engagement, regulatory approvals and communications aligned to key programme milestones.

Key Skills & Experience:

• Proven experience leading communications or change workstreams within large-scale banking transformation programmes.
• Strong background in Corporate & Institutional Banking, Wholesale Banking, Payments or Transaction Banking.
• Experience delivering customer communications throughout complex client migrations, platform transitions or operational change.
• Strong understanding of communications governance, regulatory requirements and stakeholder approval processes.
• Experience working with senior executives, Relationship Management teams and cross-functional programme stakeholders.

This is an excellent opportunity to take ownership of a critical workstream within a high-profile, multi-year banking transformation programme.

Rate & Duration:

£800 - £1000 Per Day

6 Month Contract

London (Hybrid)