Communications and Engagement Manager

Cheltenham Ladies' College; Cheltenham; On-site; GBP 34,000 - 38,000; Full time

Job summary

Cheltenham Ladies' College is seeking a Communications and Engagement Manager to enhance their communications strategy for student retention and recruitment. This role involves overseeing multiple channels, managing content strategies, and collaborating across departments to promote the College's brand while driving engagement within the community.

Qualifications

• At least three years’ experience in a similar role.
• Excellent copywriting and communication skills.
• Strong grasp of email marketing and social media.

Responsibilities

• Deliver multi-channel communications for student retention and recruitment.
• Oversee social media content strategy and parental engagement.
• Lead internal staff communication and manage stakeholder relationships.

Skills

Copywriting

Email marketing

CRM systems

Social media management

Project management

Education

Relevant degree or communications qualification

Job description

We’re looking for a Communications and Engagement Manager to deliver compelling multi-channel communications that drive student retention and recruitment at Cheltenham Ladies’ College – a globally respected brand in girls’ education.

This is an exciting time to join the team at CLC as we roll out a revised brand and audience focused approach to supporting College’s key strategic aims, amplifying CLC’s brand and mission to existing and new audiences, and driving financial resilience through the delivery of core commercial targets.

In this varied role, you’ll take responsibility for parental communication and engagement,harnessing audience segmentation to deliver an enhanced email communications strategy and website developments. You’ll oversee the development of College’s social media content strategy, through management of the Digital Communications Officer, working closely with them on priorities, content performance and strategic objectives.

You’ll work with departments across CLC, particularly Human Resources, as you lead on internal staff communication and engagement, as well Admissions, Development, and Commercial Services. With an excellent understanding of brand storytelling, you’ll champion hierarchy of messaging and TOV throughout communications, ensuring digital content and internal and external communications reflect the energy of College life and our diverse community of more than 800 students and over 600 staff.

You should have a relevant degree or communications qualification, and at least three years’ experience in a similar role, along with excellent copywriting skills and a strong grasp of email marketing, CRM systems, and social media management. Organised, analytical and collaborative, you’ll be confident managing complex projects with a wide variety of internal and external stakeholders, while championing excellence and brand consistency throughout.

As one of the world’s leading schools, and with a strong pioneering heritage, our aim is to embody excellence, independence and empowerment in the education of young women. You will join a friendly and supportive community of committed professionals who believe that our students are at the heart of all we do. We are ambitious for their futures, collectively and individually, and have been so for 170 years.

Salary: £34,401 - £37,615 per annum; starting salary depending on skills, qualifications and experience.

Full Time: 36.25 hours per week, Monday to Friday. Some flexibility will be required as evening/weekend working may be required on occasion.

To find out more, please visit www.cheltladiescollege.org/jobs/current-vacancies

Closing date: Sunday 22 June 2025 at 8pm.

Interviews are expected to be held on Monday 31 June 2025 (to be confirmed)

Applications will be considered as they are received and College reserves the right to appoint at any time in the process.

Cheltenham Ladies’ College is committed to safeguarding and promoting the welfare of children.