Communications and Engagement Manager

Cheltladiescollege; Cheltenham; On-site; GBP 34,000 - 38,000; Full time

Job summary

Cheltenham Ladies’ College is seeking a Communications and Engagement Manager to enhance student retention and recruitment through effective communication strategies. This full-time role calls for expertise in email marketing, social media management, and project oversight. Join a respected institution dedicated to excellence in girls’ education.

Benefits

Group Pension Scheme

Subsidised Health & Fitness Centre Membership

Health Cash Plan

Cycle to work scheme

Electric vehicle charging

Qualifications

• At least three years' experience in a similar role.
• Proven skills in managing complex projects and stakeholder engagement.
• Excellent analytical and organizational skills.

Responsibilities

• Deliver multi-channel communications driving student retention and recruitment.
• Oversee social media content strategy and internal communications.
• Collaborate with departments for effective communication and engagement.

Skills

Copywriting

Email marketing

CRM systems

Social media management

Education

Relevant degree or communications qualification

Job description

We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.

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Communications and Engagement Manager

Reference: JUN20250733

Expiry date: 2025-06-22 19:00:00.000

Location: Cheltenham

Benefits: Group Pension Scheme, Subsidised Health & Fitness Centre Membership, Health Cash Plan, Cycle to work scheme, Electric vehicle charging

Salary: £34,401 - £37,615 per annum; starting salary depending on skills, qualifications and experience.

Full Time: 36.25 hours per week, Monday to Friday. Some flexibility will be required as evening/weekend working may be required on occasion.

We’re looking for a Communications and Engagement Manager to deliver compelling multi-channel communications that drive student retention and recruitment at Cheltenham Ladies’ College - a globally respected brand in girls’ education.

This is an exciting time to join the team at CLC as we roll out a revised brand and audience focused approach to supporting College’s key strategic aims, amplifying CLC’s brand and mission to existing and new audiences, and driving financial resilience through the delivery of core commercial targets.

In this varied role, you’ll take responsibility for parental communication and engagement, harnessing audience segmentation to deliver an enhanced email communications strategy and website developments. You’ll oversee the development of College’s social media content strategy, through management of the Digital Communications Officer, working closely with them on priorities, content performance and strategic objectives.

You’ll work with departments across CLC, particularly Human Resources, as you lead on internal staff communication and engagement, as well Admissions, Development, and Commercial Services. With an excellent understanding of brand storytelling, you’ll champion hierarchy of messaging and TOV throughout communications, ensuring digital content and internal and external communications reflect the energy of College life and our diverse community of more than 800 students and over 600 staff.

You should have a relevant degree or communications qualification, and at least three years’ experience in a similar role, along with excellent copywriting skills and a strong grasp of email marketing, CRM systems, and social media management. Organised, analytical and collaborative, you’ll be confident managing complex projects with a wide variety of internal and external stakeholders, while championing excellence and brand consistency throughout.

As one of the world’s leading schools, and with a strong pioneering heritage, our aim is to embody excellence, independence and empowerment in the education of young women. You will join a friendly and supportive community of committed professionals who believe that our students are at the heart of all we do. We are ambitious for their futures, collectively and individually, and have been so for 170 years.

Closing date: Sunday 22 June 2025 at 8pm.

Interviews are expected to be held on Monday 30 June 2025 (to be confirmed)

Applications will be considered as they are received and College reserves the right to appoint at any time in the process.

Cheltenham Ladies’ College is committed to safeguarding and promoting the welfare of children.