Commodities & Logistics Coordinator

Veolia Environmental Services (Uk) Plc; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Discounts on retailers

Health and wellbeing resources

Virtual GP access

Volunteer day off

Training and development

Job summary

Veolia Environmental Services (Uk) Plc is seeking a proactive Commodities & Logistics Coordinator based in Greater London. The role involves organising sales and purchasing of recyclates, coordinating UK and overseas logistics, and ensuring timely, compliant dispatch across Veolia sites.

You will manage stock with Veolia sites and customers, coordinate subcontractors when needed, and resolve invoice queries while maintaining strong customer service.

Qualifications

• Degree qualified or equivalent, with previous logistics and office experience that involved regular customer contact.
• Strong organisational and time-management skills.
• Confident communicator with strong customer service skills.
• Dynamic and resilient, able to work at pace under pressure while maintaining professionalism.
• Able to work collaboratively as part of a team, taking sole responsibility for specific customers and Veolia facilities.

Responsibilities

• Organise the sale and purchasing of secondary commodities (primarily recyclates) and products produced by Veolia Material Recovery Facilities and other Veolia sites across the UK.
• Administer sales activity accurately and on time, ensuring all transactions and communications are processed within required timescales.
• Coordinate domestic and overseas logistics, including planning and managing export shipments to ensure timely, compliant despatch.
• Liaise with Veolia sites and external customers to manage stock control, service requests, and day-to-day operational queries.
• Source and coordinate transport subcontractors when work cannot be covered internally, aiming to minimise unexpected charges.
• Track customer service and communication, resolving issues quickly and maintaining a professional, responsive service.
• Resolve invoice disputes and queries for both suppliers and customers, escalating where necessary.
• Ensure customers have the correct information and documentation for duty of care, waste compliance and export procedures.
• Support the wider commodities and logistics function, including providing cover for the other Commodities and Logistics Coordinator when business critical.
• Produce ad hoc management information as required and contribute to monthly KPI reporting in line with the Business Management System.

Skills

Organisational skills

Customer service

IT proficiency

Google Sheets

Stock control systems

Regulatory compliance

Education

Degree or equivalent

Tools

Stock control software

Google Sheets

Job description

• Organise the sale and purchasing of secondary commodities (primarily recyclates) and products produced by Veolia Material Recovery Facilities and other Veolia sites across the UK.
• Administer sales activity accurately and on time, ensuring all transactions and communications are processed within required timescales.
• Coordinate domestic and overseas logistics, including planning and managing export shipments to ensure timely, compliant despatch.
• Liaise with Veolia sites and external customers to manage stock control, service requests, and day-to-day operational queries.
• Source and coordinate transport subcontractors when work cannot be covered internally, aiming to minimise unexpected charges.
• Track customer service and communication, resolving issues quickly and maintaining a professional, responsive service.
• Resolve invoice disputes and queries for both suppliers and customers, escalating where necessary.
• Ensure customers have the correct information and documentation for duty of care, waste compliance and export procedures.
• Support the wider commodities and logistics function, including providing cover for the other Commodities and Logistics Coordinator when business critical.
• Produce ad hoc management information as required and contribute to monthly KPI reporting in line with the Business Management System., We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
  Degree qualified or equivalent, with previous logistics and office experience that involved regular customer contact.
• Strong organisational and time-management skills, with the ability to manage multiple priorities and maintain excellent attention to detail.
• Confident communicator with strong customer service skills, able to build effective working relationships with both internal stakeholders and external customers.
• Dynamic and resilient, comfortable working at pace and under pressure while maintaining a disciplined and professional approach.
• Able to work collaboratively as part of a team, while taking sole responsibility for specific customers and/or Veolia facilities.
• IT proficient, including intermediate capability in Google Sheets and confidence working with systems for stock control and reporting.
• Good understanding of compliance expectations, with the ability to follow standard processes and work in line with duty of care and regulatory requirements.
• Desirable: experience in waste management/recycling, negotiation skills, and/or language skills to support overseas logistics and customer communication.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Commodities & Logistics Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you

• 25 days of annual leave plus bank holidays
• Access to our company/people's pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential