Commissioning Officer

Gloucestershire County Council; Gloucester, Forest of Dean; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Flexible working opportunities

25.5 days annual leave rising to 30.5

LGPS pension scheme

Cycle to Work scheme

Employee discount

Job summary

Gloucestershire County Council is seeking a Commissioning Officer (Quality) within Adult Social Care Commissioning. You will manage a caseload of providers, lead quality assurance assessments, and coordinate improvements to ensure high standards of care for vulnerable adults across the county.

You’ll collaborate with social care teams, safeguarding, and external partners, applying rigorous QA processes while communicating complex information to diverse stakeholders.

Qualifications

• Experience of working within health and/or social care services.
• Strong knowledge of QA processes and safeguarding requirements.
• Ability to communicate clearly with diverse stakeholders and coordinate improvements.

Responsibilities

• Hold an agreed caseload of providers and act as the primary contact on quality assurance matters.
• Carry out quality assurance assessments in line with established processes and provide actionable recommendations.
• Support service improvements and take corrective action where needed.
• Travel within Gloucestershire and occasionally beyond to oversee providers and support partners.

Skills

Quality assurance

Stakeholder liaison

Communication skills

Risk management

Job description

Do you have the passion, skills and ambition to make a difference to the lives of vulnerable adults in Gloucestershire? If so, the Quality Team wants to hear from you.

About the Team & Role:

This role is an integral part of a busy and dynamic team working within Adult Social Care Commissioning.As a Commissioning Officer (Quality) you will hold an agreed caseload of providers, for whom you will act as the primary contact on quality assurance matters. You will be responsible for carrying out quality assurance assessments in line with agreed processes, supporting improvements and taking action where appropriate. The caseload of providers for this post is primarily across the Gloucester and Forest of Dean localities of the county but travel outside of these areas will be required.

You will work with organisations who provide vital servicesfor older people, people with learning disabilities, mental health conditions, autism, physical and sensory disabilities to ensure high-quality health & social care and support is delivered and maintained. The role will also provide opportunity to work alongside system partners such as social care operations, safeguarding, the Integrated Care Board (ICB) and the Care Quality Commission (CQC).

About You:

To be successful you will need experience of working within health and/or social care services. You will have a strong practical knowledge of the practices required to operate safe and compliant adult social care services. You will be familiar and confident of working with a multi-disciplinary approach in order to manage and mitigate risk. You will have a keen eye for detail and be able to apply judgement and objectivity, often in in complex and difficult situations. It is key you have great communication skills and are comfortable liaising with stakeholders across the sector, often having to lead and direct challenging conversations in order to support and coordinate improvement. Most importantly you will act as an advocate for team and organisational aims, ensuring that the ambition of continuous service improvement and high-quality services for all of Gloucestershire's vulnerable adult population is at the heart of all you do.

Our values are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about. See more about our Values on our website.

If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help yousucceed in your role.

About Us:

For all your hard work, you will receive the following:

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service. Plus, an option to purchase 10 days of additional leave per year (pro-rata for part-time staff).
• Family friendly employer offering benefits to help support you and your family.
• Career development and qualification opportunities.
• Supportive and positive working environment with regular, robust supervision.
• Excellent Local Government Pension Scheme (LGPS).
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• An in-house Occupational Health service.
• Employee discount scheme.
• Cycle to Work scheme.
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
• Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply).
• Discounts at a number of major supermarket chains and high street retailers

Applying:

Please write your application with consideration for the criteria in the Job Description. This should include examples of why you should be considered and the experience, skills and knowledge that you would bring to the post.

For an informal discussion, please, contact [e-mail]

To start your journey with us, click ‘Apply now’ today!