Commissioning Support Officer

Hampshire County Council; Winchester; Hybrid; GBP 42,000 - 47,000; Full time

Benefits offered by this job

Holiday entitlement

Pension scheme

Flexi-time scheme

Family friendly policies

Travel loans and discounts

Job summary

Hampshire County Council is seeking a Commissioning Support Officer to join the Commissioning Team in Winchester on a permanent, hybrid basis. The role covers contract monitoring, performance reporting, market oversight and data analysis across community and care services.

You will help ensure value for money, support service development and contribute to cost-conscious commissioning in a fast-changing environment.

Qualifications

• GCSE English and Maths (Grade C/4 or above) required.
• Experience in commissioning, contract monitoring, performance, service improvement, or business support.
• Strong Excel and data analysis skills, with the ability to turn data into meaningful insights.
• Experience using SharePoint and Microsoft 365 tools.

Responsibilities

• Shape and improve Adult Social Care services through commissioning, contract management and service development.
• Build relationships with care providers and act as a trusted contact for advice and delivery matters.
• Analyse performance, quality and financial data to identify trends and support decisions.
• Develop dashboards and reports to drive service improvement and oversight.
• Support commissioning projects, procurement activities and service reviews to deliver value for Hampshire residents.

Skills

Excel

Data analysis

Communication

Organisation

Problem-solving

Education

GCSE English and Maths (Grade C/4 or above)

Tools

SharePoint

Microsoft 365

Power BI

Job description

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Job Reference: HCC625130
Salary Range: £41,985 - £46,565 per annum
Work Location: Elizabeth II Court, Winchester (Hybrid Working)
Hours per week: 37
Contract Type: Permanent
Closing Date: 30 October 2026

Please note that this vacancy may close earlier than the advertised closing date if a high volume of applications is received. We also reserve the right to extend the closing date if necessary.

Are you looking for a challenging and diverse role working as part of a friendly and supportive team, with an opportunity to make a real difference?

The Older Adults Strategic Commissioning Team plays an important role in helping to ensure the care and support needs of residents of Hampshire can be met. Responsible for both shaping the care market within Hampshire and overseeing providers contractual obligations, the team works in partnership with a variety of stakeholders to ensure the best possible outcomes for Hampshire’s residents.

Hampshire County Council is committed to working with care and support providers to ensure residents can live long, healthy and independent lives. As demand for adult social care continues to grow and financial pressures across the public sector increase, effective commissioning plays a vital role in ensuring services remain high quality, sustainable and deliver the best possible outcomes for Hampshire residents.

The Role:

We are seeking a Commissioning Support Officer to join our Commissioning Team. The role will support a broad range of commissioning functions, including contract monitoring, performance reporting, market oversight, data analysis, service development -across a range of commissioning projects. Whilst contributing across the wider Commissioning portfolio and Adult Social Care, the post holder will initially support the commissioning of community and care services, including technology-enabled care, preventative services, home-based care and residential care provision.

As a key member of the team, you will provide specialist commissioning support through the collection, analysis and presentation of information, helping commissioners make evidence-based decisions and maintain effective oversight of commissioned services. You will support contract and performance management activities, contribute to market intelligence and provider oversight, and assist in the development and implementation of new service arrangements and commissioning initiatives.

A key aspect of the role will be supporting activity that ensures that our services are delivering value for money and are a sustainable use of public resources. Through the analysis of service, operational and financial information, you will help identify opportunities for cost prevention and cost avoidance, supporting the Council to manage increasing demand while continuing to provide high-quality care and support for residents who need it most.

You will be based in our Winchester office one day per week on a specified day and as required for other business activities, working in a hybrid way for the remainder of the time. The role may also involve travel across Hampshire to support provider visits, contract monitoring activities and meetings with colleagues and stakeholders.

What you’ll do:

• Help shape and improve Adult Social Care services through commissioning, contract management and service development.
• Build strong relationships with care providers, acting as a key contact for advice, support and service delivery matters.
• Analyse performance, quality and financial datato identify trends, monitor outcomes and support informed decision-making.
• Develop and maintain dashboards, reports and SharePoint-based systems that drive service improvement and performance oversight.
• Support commissioning projects, procurement activities and service reviews, helping deliver high-quality, value-for-money services for Hampshire residents.
• Work collaboratively with colleagues and partners to solve challenges, improve outcomes and ensure the effective use of public resources.

What we’re looking for:

• GCSE English and Maths (Grade C/4 or above).
• Experience in commissioning, contract monitoring, performance, service improvement, or business support.
• Strong Excel and data analysis skills, with the ability to turn data into meaningful insights.
• Experience using SharePoint and Microsoft 365 tools.
• Excellent communication, organisation, and problem-solving skills.
• Ability to manage competing priorities and work accurately to deadlines.
• Commitment to equality, diversity and inclusion.

Desirable knowlege, skills and experience:

• Knowledge of Adult Social Care and commissioning.
• Experience with Power BI or other reporting tools.
• Understanding of data protection and information governance.

Ideal for someone who enjoys working with data, improving processes, and supporting better services through insight and collaboration.

This is an exciting opportunity to join Hampshire County Council's Strategic Commissioning team and play a key role in supporting services that make a real difference to the lives of Hampshire residents. Working across a range of community-based services, you will help ensure that commissioned services are informed by robust data, strong performance management and effective provider engagement.

As a Commissioning Support Officer, you will gain valuable experience in commissioning, contract monitoring, performance reporting, service improvement and stakeholder engagement, whilst working alongside experienced commissioning professionals within a supportive and collaborative team.We are committed to helping our employees grow and develop. You will benefit from a comprehensive induction programme, access to learning and development opportunities, and the chance to build skills in areas such as data analysis, Microsoft 365 applications, SharePoint, Power BI and performance reporting.

Our benefits package includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance.

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.