Commissioning Home Manager

ZipRecruiter; Ipswich; On-site; GBP 40,000 - 65,000; Full time

Job summary

A leading company is seeking a dynamic Commissioning Manager to successfully launch a new 60-bed residential care home in Ipswich. This role involves overseeing all commissioning processes, ensuring regulatory compliance, and building a strong team culture while focusing on delivering premium, person-centered care to elderly residents.

Qualifications

• Proven experience in commissioning care homes or senior operational roles.
• Strong knowledge of CQC regulations and elderly care services.
• Experience targeting private-paying clients.

Responsibilities

• Oversee all aspects of the care home's commissioning and staffing.
• Lead the CQC registration process ensuring all compliance.
• Develop marketing strategies to drive occupancy.

Skills

Project Management

Regulatory Compliance

Commercial Acumen

Leadership Skills

Organizational Skills

Person-Centered Care

Education

NVQ Level 5 in Leadership for Health and Social Care

Job description

Job Description

Job Title: Commissioning Manager – New Residential Care Home

Location: Ipswich, Suffolk

Contract Type: Full-time, Permanent

Salary: Competitive + Performance-Based Incentives

Start Date: ASAP

About the Role

We are seeking a dynamic, experienced, and results-driven Commissioning Manager to lead the successful launch and operational setup of a brand-new 60-bed residential care home in Ipswich. The home will cater exclusively to elderly residents with a focus on private payers, delivering the highest standards of person-centered care and premium living.

As the Commissioning Manager, you will be responsible for the full lifecycle of the commissioning process—from pre-opening planning through to full operational handover. You will work closely with the provider’s senior leadership team to ensure a smooth opening, successful occupancy uptake, full regulatory compliance, and the creation of a strong, values-led team culture.

Commissioning Manager Key Responsibilities

1. Project Management: Oversee all aspects of the care home’s commissioning, including infrastructure readiness, staffing, CQC registration, and service mobilisation. Act as the primary liaison with construction teams, local authorities, suppliers, and other stakeholders.
2. Regulatory Compliance: Lead the process for obtaining CQC registration. Ensure all regulatory, legislative, and safeguarding requirements are met from day one.
3. Staffing & Culture: Recruit, onboard, and train the full staffing team, including the Home Manager and care staff. Embed a strong person-centered care ethos and a culture of excellence from inception.
4. Marketing & Occupancy: Develop and implement a marketing and sales strategy to drive early and sustained occupancy, focusing on attracting private-paying clients. Represent the home at community events, open days, and local networking forums.
5. Budgeting & Financial Oversight: Set and manage commissioning and initial operating budgets. Collaborate with finance teams to ensure cost control and financial sustainability.
6. Quality & Service Design: Shape service delivery models and operational frameworks aligned with best practices in elderly residential care. Ensure the home opens with high standards in care, hospitality, and wellbeing.

Essential Requirements

• Proven experience in commissioning a new care home or in a senior operational role within elderly care services.
• Strong understanding of CQC regulatory requirements.
• Commercial acumen with experience targeting private-paying clients.
• Inspirational leadership skills to build high-performing teams.
• Excellent project management and organisational skills.
• A deep commitment to person-centered care and enhancing quality of life for older adults.

Desirable Qualifications

• NVQ Level 5 in Leadership for Health and Social Care (or equivalent).
• Previous experience launching luxury or boutique-style residential homes.
• Knowledge of the Ipswich or wider Suffolk market.

For more information or to apply for the Commissioning Manager role, please send your CV or call Callum on (phone number removed).