Commission Team Advisor

Bupa; Salford; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days holiday pro rata

Wellbeing services

Benefits allowance

Employee assistance programme

Workplace pension

Online discounts

Job summary

Bupa Place (Salford Quays) is hiring a Commission Team Advisor on a fixed-term contract until the end of June 2027. The role is full-time (37.5 hours) with hybrid working, allowing up to two days in the office per week.

The salary starts at £27,100 per annum, with benefits aligned to Bupa’s rewards framework. You will support the daily commission processes, manage broker payments, and ensure accuracy in line with controls and deadlines.

Qualifications

• Organised, detail-focused and passionate about delivering great outcomes.
• Experience in payments, reconciliations or a similar finance environment is required.
• Previous experience using SWIFT and knowledge of the system is needed.
• Experience of commissions processes would be beneficial, although this isn't essential.
• Strong numerical and analytical skills.
• Excellent attention to detail and a focus on accuracy.
• The ability to manage competing priorities and meet deadlines.
• Good communication skills and confidence working with a range of stakeholders.
• Experience using Microsoft Excel, Outlook, Word and PowerPoint.
• A collaborative approach and willingness to support colleagues.
• Strong problem-solving skills and the ability to investigate issues and recommend practical solutions.
• A commitment to delivering customer-focused outcomes while demonstrating Bupa's values.

Responsibilities

• Support the day-to-day delivery of commission processes, including broker payment cycles.
• Make sure commission activities are completed accurately and in line with agreed controls and deadlines.
• Act as a key contact for commission-related queries, providing clear updates and helping to resolve issues.
• Support reporting, control checks and variance analysis, identifying trends and helping prevent recurring issues.
• Look for opportunities to simplify processes, improve data quality and reduce manual activity.
• Monitor automated commission processes and manage any exceptions that arise.
• Support the investigation and resolution of commission-related incidents and escalations.
• Manage your workload effectively while supporting wider team objectives.
• Contribute to projects and improvement initiatives across Finance Operations.
• Build positive working relationships with colleagues, partners and stakeholders across the business.

Skills

Payments reconciliations experience

Numerical and analytical skills

Attention to detail

Prioritisation

Stakeholder communication

Team collaboration

Problem solving

Customer focus

Microsoft Excel

Outlook

Word

PowerPoint

SWIFT system knowledge

Tools

Microsoft Excel

Outlook

Word

PowerPoint

Job description

Job Description: Commission Team Advisor Bupa Place (Salford Quays, M50 3SP) FTC until end of June 2027 Full time (37.5 hours) Hybrid working (up to 2 days per week in the office) Salary from £27,100 per annum Advert closes: Friday 21st August 2026

How you’ll help us make health happen

As our Commission Team Advisor, you'll:

• Support the day-to-day delivery of commission processes, including broker payment cycles.
• Make sure commission activities are completed accurately and in line with agreed controls and deadlines.
• Act as a key contact for commission-related queries, providing clear updates and helping to resolve issues.
• Support reporting, control checks and variance analysis, identifying trends and helping prevent recurring issues.
• Look for opportunities to simplify processes, improve data quality and reduce manual activity.
• Monitor automated commission processes and manage any exceptions that arise.
• Support the investigation and resolution of commission-related incidents and escalations.
• Manage your workload effectively while supporting wider team objectives.
• Contribute to projects and improvement initiatives across Finance Operations.
• Build positive working relationships with colleagues, partners and stakeholders across the business.

Key skills/qualifications required for this role

• We’re looking for someone who is organised, detail-focused and passionate about delivering great outcomes.
• Experience working in payments, reconciliations or a similar finance environment is required
• Previous experience using swift and knowledge of the system is needed
• Experience of commissions processes would be beneficial, although this isn't essential.
• Strong numerical and analytical skills.
• Excellent attention to detail and a focus on accuracy.
• The ability to manage competing priorities and meet deadlines.
• Good communication skills and confidence working with a range of stakeholders.
• Experience using Microsoft Excel, Outlook, Word and PowerPoint.
• A collaborative approach and willingness to support colleagues.
• Strong problem-solving skills and the ability to investigate issues and recommend practical solutions.
• A commitment to delivering customer-focused outcomes while demonstrating Bupa's values.

Benefits

Our benefits are designed to make health happen for our people.

• 25 days holiday per year, pro rata to your contract.
• Access to a range of services to support your physical and mental wellbeing
• Fixed term benefits allowance
• Access to our confidential employee assistance programme
• Workplace pension
• Online discounts covering your everyday shopping, entertainment, eating out and more.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type: Full time Job Area: Finance & Accounting Locations: Bupa Place

Bupa Place Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality.

If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.