Commission Assistant

Darktrace; Greater London; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

23 days’ holiday + holidays

Birthday day off

Private medical insurance

Life insurance

Pension scheme

Enhanced family leave

Employee assistance program

Cycle to work

Job summary

Darktrace is seeking a detail-focused professional to join its Sales Compensation team, ensuring accurate and timely sales commissions and incentive payments across multiple regions. You will work with Sales Operations, Finance, HR and Payroll to combine data analysis with practical problem-solving.

You will bring strong Excel skills, accuracy, and a willingness to learn, with experience in sales compensation or related fields being valuable.

Qualifications

• Proficient in Excel and data accuracy.
• Strong analytical approach to investigate discrepancies.
• Clear communication and cross-team collaboration.
• Excellent organisational skills and initiative.

Responsibilities

• Administering and processing sales commissions and incentives per plans and local requirements.
• Validate performance data and payment calculations using compensation systems.
• Collaborate across regions to answer queries and prepare statements/reports.
• Maintain audit trails with internal controls and data protection in mind.
• Identify process improvements and support projects involving systems and policies.

Skills

Excel proficiency

Analytical mindset

Clear communication

Organisational skills

Attention to detail

Tools

Salesforce

Xactly

Job description

Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day.

Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond to novel, real-time cyber threats. That approach matters more than ever in the era of AI. Today, our customers depend on us to stay ahead.

At Darktrace, we are energized by that responsibility. We work across teams and rally around a shared goal. We own outcomes end to end - step in, step up and see things through without waiting to be asked. We make decisions with urgency, say the hard thing, and hold each other to high standards with care and directness. We move first and learn fast anticipating where our customers are going next, continuously challenging ourselves.

We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them.

Our Values: Own It | Win as One | Raise Our Bar | Move First. Learn Fast

Job D description

We are looking for a detail-focused individual to join Darktrace’s Sales Compensation team, helping ensure sales commissions and incentive payments are accurate and paid on time across multiple regions.

Whether you are building your career or bringing experience in sales compensation, finance or payroll, this role offers the opportunity to contribute to global compensation operations. You will work with colleagues across Sales Operations, Finance, HR and Payroll, combining accurate data analysis with practical problem-solving to keep processes running effectively.

What will I be doing?

• Administering and processing sales commissions and incentive payments in line with agreed compensation plans and local requirements.
• Using Excel and compensation systems to validate sales performance data, check payment calculations and investigate discrepancies.
• Working with colleagues across teams and regions to maintain accurate information, resolve compensation queries and prepare commission statements and reports.
• Maintaining clear documentation and audit trails, following internal controls and data protection requirements.
• Identifying opportunities to improve processes, including automation and standardisation, and supporting projects involving systems, reporting and compensation policies.

You will have the opportunity to develop your knowledge of global compensation processes while bringing your own ideas and experience to improve how they work.

What experience do I need?

We welcome applications from people with relevant professional experience, as well as those earlier in their careers who can demonstrate strong Excel skills, accuracy and a willingness to learn.

You will bring:

• Excel skills and attention to detail: you can organise spreadsheets, use formulas and carefully check data and calculations. Experience with VLOOKUP or XLOOKUP is particularly useful.
• An analytical approach: you enjoy investigating discrepancies, understanding how calculations work and finding practical solutions.
• Clear communication and collaboration: you can explain information, ask questions and work effectively with colleagues across different teams.
• Organisation and initiative: you can manage priorities, meet deadlines and recognise when to resolve an issue independently or seek support.

Experience in sales compensation, finance, payroll or data administration would be valuable, particularly if you have worked with commission calculations or improved operational processes. Familiarity with Salesforce, Xactly or similar systems is also welcome, but previous sales compensation experience is not essential.

This is an opportunity to build on your existing skills, contribute to accurate and reliable global compensation processes, and make a meaningful impact through continuous improvement. If you enjoy working with data, value accuracy and are keen to keep learning, we would welcome your application

Benefits

• 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service,
• Additional day off for your birthday,
• Private medical insurance which covers you, your cohabiting partner and children,
• Life insurance of 4 times your base salary,
• Salary sacrifice pension scheme,
• Enhanced family leave,
• Confidential Employee Assistance Program,
• Cycle to work scheme.

As a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability.

Darktrace is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Darktrace is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require a reasonable accommodation to participate in the application or interview process, please contact your Talent Partner.