Commis Waiter/Waitress

Maybourne Hotel Group; City of Westminster; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff dining access

Extra annual leave

Wellbeing programme

Eye care vouchers

Cycle to Work

Pension scheme

Staff events

Job summary

Maybourne Hotel Group is seeking a talented Commis Waiter/Waitress to join The Jean-Georges team at The Connaught, a 5-Star Deluxe hotel known for heritage and exceptional guest experiences. You will be a poised team player delivering personalised service that reflects the restaurant's renowned standards.

The role requires previous luxury hospitality exposure, a calm, confident presence, and passion for delivering memorable guest experiences.

Qualifications

• Previous experience in a similar role preferred.
• Familiarity with luxury hospitality standards.
• Strong interpersonal and guest service skills.

Responsibilities

• Deliver personalized service to guests at The Jean-Georges restaurant.
• Collaborate with team to ensure outstanding guest experiences.
• Maintain elegance, warmth, and attention to detail.

Skills

Excellent communicator

Luxury hospitality experience

Team player

Food & beverage knowledge

Job description

We are looking for a talented and passionate full-time Commis Waiter/ess to join the Jean Georges team at the award-winning 5-Star Deluxe hotel – The Connaught.

To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional.Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.

The Role:

As a Commis Waiter/Waitress you will be an exceptional team player, excellent and confident communicator and have the ability to interact with guests and clients to ensure a fantastic experience of The Jean-Georges restaurant. You will ensure a service experience that is personal to each of our guests and represents this award-winning restaurant.

Responsibilities:

You will be passionate about people and in joining a team committed to delivering an outstanding guest experience. With this in mind, ideally you will have previous experience within a similar role, and a working knowledge of food and beverage.

Who You Are:

• Someone who naturally embodies elegance, warmth, and quiet confidence.
• Previous experience in luxury hospitality.
• A calm, composed presence with an eye for thoughtful detail.
• A team player who believes service is an art and people are at the heart.

At Maybourne, we are proud to offer a thoughtfully curated selection ofbenefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health & Wellbeing:

• Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
• Option to purchase up to five additional days of annual leave per year.
• Monthly access to subsidised massage and podiatry treatments.
• A programme of wellbeing initiatives, from mental health support to physical activity.
• 24-hour confidential assistance helpline.
• On- and off-site Occupational Health support.
• Life assurance through our Death in Service scheme.
• Eye care support, including vouchers and contributions towards glasses*.
• Flu vaccination vouchers*.
• Cycle to Work Scheme.

Recognition & Growth:

• An extra paid day’s leave to celebrate your birthday*.
• Instant recognition and award programme, celebrating extraordinary contributions.
• Dedicated in-house training and development to support your personal and professional growth.
• Monthly colleague awards with generous prizes.
• Opportunities for internal progression and cross-property moves.
• ‘Introduce a Star’ referral scheme – with rewards of up to £1,500*.
• Long service celebrations to honour your continued dedication.

Financial Care:

• A highly competitive salary package.
• Increased holiday entitlement after 3 and 5 years of service.
• Family-first policies, including enhanced maternity and paternity pay.
• Season ticket travel loans.
• Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.
• A generous pension scheme*.

Moments to Remember:

• Exceptional colleague rates of £50 per night across Maybourne properties for you and your family.
• A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience*.
• 50% off food and beverage across our restaurants and bars*.
• Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations.
• Thoughtful gifts to mark weddings, new arrivals, and retirements.

*Selected benefits are subject to terms and conditions.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

This is a full-time role requiring 40 hours per week.