Commercial Vehicles Business Manager

Group 1 Automotive; Stockport; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Annual leave 33 days

Exclusive retail discounts

Discounts on new/used cars and service

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Wellbeing support

24/7 healthcare access

Volunteer day

Share purchase plan

Referral bonus

Training and development

Life assurance

Flexible working

Job summary

Group 1 Automotive is recruiting a Commercial Vehicles Business Manager for the Volkswagen Van Centre Peterborough. You will drive finance, insurance, and ancillary product sales for business and fleet customers while collaborating with Sales Executives to meet targets and maintain high service standards.

You will build trusted relationships with business clients, ensure FCA compliance, and lead handovers from order to delivery, with a focus on profitability and customer satisfaction.

Qualifications

• Proven experience as a Business Manager or similar in automotive/commercial vehicles
• Strong understanding of commercial vehicle finance products
• Knowledge of FCA compliance and TCF
• Experience with business, fleet, and corporate customers
• Track record of achieving finance and profitability targets
• Excellent communication and negotiation skills
• Strong commercial awareness to identify growth opportunities
• Highly organised with attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Confident using dealership management systems and finance platforms
• Full UK driving licence

Responsibilities

• Drive the sale of finance, insurance, and ancillary products across the commercial vehicle operation
• Work closely with customers to understand their business requirements and recommend tailored funding solutions, including hire purchase, lease purchase, contract hire, and other commercial finance products
• Monitor and improve finance penetration, product sales, and profitability performance
• Support the Commercial Vehicle Sales Team in achieving vehicle sales targets while delivering outstanding customer service
• Build strong relationships with business customers, fleet operators, and finance partners
• Ensure all finance and insurance activities comply fully with FCA regulations and company policies
• Manage the customer handover process, ensuring a smooth and professional experience from order through to delivery
• Analyse performance data, identify opportunities, and implement strategies to maximise departmental success
• Maintain accurate records and complete all administration in a timely manner
• Act as a role model for professionalism, customer care, and operational excellence

Skills

Business management

Finance products

FCA compliance

TCF awareness

Corporate customers

Finance targets

Negotiation

Relationship building

Attention to detail

Dealership systems

UK driving licence

Tools

DMS systems

Finance platforms

Job description

Commercial VehiclesBusiness Manager – VolkswagenVan Centre Peterborough

Create experiences you can be proud of.

Leading with ambition, integrity, and a customer-first mindset, as a Commercial Vehicle Business Manager you'll play a key role in driving the success of our commercial vehicle sales operation. Working closely with Sales Executives, customers, and key stakeholders, you'll maximise finance and insurance performance while delivering exceptional customer experiences for business and fleet clients.

Whether supporting sole traders, SMEs, or large fleet operators, you'll ensure customers receive tailored finance solutions that meet their business needs while maintaining the highest standards of compliance and professionalism.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions - just ask

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

What you’ll do day to day

• Drive the sale of finance, insurance, and ancillary products across the commercial vehicle operation
• Work closely with customers to understand their business requirements and recommend tailored funding solutions, including hire purchase, lease purchase, contract hire, and other commercial finance products
• Monitor and improve finance penetration, product sales, and profitability performance
• Support the Commercial Vehicle Sales Team in achieving vehicle sales targets while delivering outstanding customer service
• Build strong relationships with business customers, fleet operators, and finance partners
• Ensure all finance and insurance activities comply fully with FCA regulations and company policies
• Manage the customer handover process, ensuring a smooth and professional experience from order through to delivery
• Analyse performance data, identify opportunities, and implement strategies to maximise departmental success
• Maintain accurate records and complete all administration in a timely manner
• Act as a role model for professionalism, customer care, and operational excellence

Helpful skills and qualifications

Don’t worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you.

• Proven experience as a Business Manager, Transaction Manager, Sales Manager, or similar role within the automotive or commercial vehicle industry
• Strong understanding of commercial vehicle finance products and funding solutions
• Thorough knowledge of FCA compliance, Treating Customers Fairly (TCF), and relevant industry regulations
• Experience working with business, fleet, and corporate customers
• Demonstrable track record of achieving finance, insurance, and profitability targets
• Excellent communication, negotiation, and relationship-building skills
• Strong commercial awareness with the ability to identify growth opportunities
• Highly organised with excellent attention to detail and administration skills
• Ability to manage multiple priorities and work effectively in a fast-paced environment
• Confident using dealership management systems and finance platforms
• Full UK driving licence required

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork - Professionalism