Commercial Vehicle Service Technician (LCV)

Snows Group; Basingstoke; On-site; GBP 37,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

30 days' holiday + BHs

Pension scheme

Life assurance

Employee assistance programme

Discounts on MOTs, service & parts

Job summary

Snows Group in Basingstoke is seeking a Service Technician to join our established team at Snows Vauxhall. You will perform services and repairs to brand standards, while liaising with customers and supporting colleagues in a busy workshop.

The role offers a competitive salary with bonus potential, comprehensive training and a generous holiday entitlement. You’ll work standard hours with pro-rata benefits for part-time arrangements and a supportive development culture.

Qualifications

• Relevant City & Guilds, BTEC or NVQ accreditation.
• Previous work experience in a franchise dealership.
• Ability to work as part of a team.
• Commitment to delivering first class customer service.
• Able to plan, organise self and meet agreed work deadlines.

Responsibilities

• Carrying out vehicle services and repairs in accordance with brand technical standards.
• Working in accordance with brand and dealership processes.
• Liaising directly with customers where appropriate.
• Providing support to less experienced colleagues.
• Attending regular training to update technical skills.
• Ensuring that the immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.

Skills

Teamwork

Franchise dealership experience

Customer service

Planning & organisation

Education

City & Guilds / BTEC / NVQ accreditation

Job description

Location Basingstoke Region Basingstoke Category Vauxhall - Basingstoke (SVxB)
(Service) Vacancy Type Permanent/Full Time Salary £37,000 - £52,000 OTE Competitive Salary (uncapped) Job Summary

The Driving Spirit

Based in the South and South-West of England, Snows Motor Group isan AM Top 50 automotive retailer covering 20brands across54franchises. Wedifferentiate ourselvesfrom ourcompetitorsby delivering an exceptional level of service toboth ourcustomers and manufacturingpartners We are currently on the lookout for aService Technicianto join our established team atSnows Vauxhallbased in Basingstoke.

Your day

As aService Technician,you will carry out a variety of workshop work in an efficient and safe manner. The aim is to meet customer requirements and maximise workshop utilisation and productivity.

Your day will include:

• Carrying out vehicle services and repairs in accordance with brand technical standards.
• Working in accordance with brand and dealership processes.
• Liaising directly with customers where appropriate.
• Providing support to less experienced colleagues.
• Attending regular training to update technical skills.
• Ensuring that the immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.

Have you got what it takes?

• Relevant City & Guilds, BTEC or NVQ accreditation
• Previous work experience in a franchise dealership
• Ability to work as part of a team.
• Commitment to delivering first class customer service.
• Able to plan, organise self and meet agreed work deadlines.

What is in it for you?

• Highly competitive salary and bonus scheme.
• Full training and support to help you immerse yourself in the role and Snows values.
• 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5,10,15, 20, 25, 30 years anniversary. (Pro rata for part time employees).
• Discounted MOTs, Service & Parts.
• Recommend a Friend Bonus/ Introducing a Customer Bonus.
• Life Assurance Benefit.
• Snows Contributory Pension Scheme.
• BEN – Employee Assistance Programme.
• Excellent development opportunities to learn & grow with Snows.
• Role dependant – tool box insurance /company car scheme/ Uncapped earnings potential through commission or bonus structures.

Hours of work:

Monday to Friday 08:00 - 17:00(with an hour for lunch)

Wednesday 08.00-18.00