Commercial Vehicle Parts Specialist (Telesales)

DAF Dealer Network; Wolverhampton; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Holiday allowance

Sick pay

Pension

Employee discounts

Mental health first aid

Will writing

Mortgage advice

Eye tests

Flu jabs

On-site parking

Cycle to work

Positive workplace

EAP

Job summary

Greenhous is recruiting a Commercial Parts Person at our DAF Wolverhampton site to identify, source, and supply vehicle parts for internal workshop teams and external customers. You will deliver high-quality service, manage stock accurately, and support the busy parts department with proactive sales activity.

The role offers training and development opportunities, a dynamic working environment, and a clear path to a long-term career in the commercial vehicle sector.

Qualifications

• Previous experience in a similar role is essential.
• Customer service experience within the motor vehicle sector.
• Able to work to performance targets.
• Excellent administration skills.

Responsibilities

• Working within a busy telesales office.
• Processing and upselling commercial vehicle customer parts requirements.
• Dealing with technical requests and using product identification aids.
• Building professional and trustworthy relationships with customers.
• Supporting and working with external parts sales team.
• Taking key roles in campaigns and targeted sales activity.
• Interacting with customers that visit our premises.
• Satisfying internal parts requirements and interacting with workshop team.
• Market information gathering.
• Liaising with key suppliers.

Skills

Administration

Customer service

Targets

Motor industry experience

Job description

Greenhous is recruiting a Commercial Parts Person at our DAF Wolverhampton site to identify, source, and supply vehicle parts for internal workshop teams and external customers. You will deliver high-quality service, manage stock accurately, and support the busy parts department with proactive sales activity.

The role offers training and development opportunities, a dynamic working environment, and a clear path to a long-term career in the commercial vehicle sector.