Commercial Team Coordinator

Eh Smith (builders Merchants) Ltd.; Metropolitan Borough of Solihull; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Enhanced company pension scheme

Life Assurance Scheme

Health Cash Plan

Company workwear/PPE provided

Job summary

Eh Smith (builders Merchants) Ltd. is looking for a Commercial Team Coordinator to join our Head Office team. This role involves maintaining product and supplier data, supporting sales and the purchase ledger team, and managing supplier price changes.

The ideal candidate will have experience in database management, preferably with Kerridge or Excel, and possess strong communication skills. We provide a supportive work environment with a focus on colleague development.

Qualifications

• Experience in managing databases, preferably Kerridge or Excel.
• Good verbal and written communication skills.
• Knowledge of building products or distribution business is helpful.

Responsibilities

• Maintain internal Buying Drive and update information.
• Manage Supplier Price Change data through Fortis notifications.
• Support Category Managers with selling price updates.
• Assist sales colleagues with product data and pricing queries.
• Review new product proposals and implement requests.
• Support with supplier invoice queries.
• Provide cover for the Catalogue Manager.
• Organise and support commercial team meetings.

Skills

Database management

Attention to detail

Verbal communication

Written communication

Problem-solving

Multi-tasking

Customer service

Tools

Kerridge

Excel

Job description

An exciting opportunity for Commercial Team Coordinator has become available at our Head Office. The Commercial Team Coordinator is responsible for the maintenance/ accuracy of product and supplier data, and a key contact for branch/sales colleagues on day-to-day issues and the purchase ledger team on supplier invoice queries. This role will involve management of supplier price changes, reviewing notifications on the Fortis portal and assisting the Category Managers on updating selling prices.

Key Tasks

• Maintenance of internal Buying Drive, ensuring all relevant correspondence and information is updated with current versions.
• Management of Supplier Price Change data sheet through daily review of Fortis notifications and correspondence sent directly EH Smith category/purchase ledger teams.
• Support Category Managers with selling price updates at company/regional level.
• Assist branch/sales colleagues with day-to-day queries on product data, pricing and stock.
• Support Category Managers with completion of new supplier application forms and set up of accounts following authorisation.
• Review and implement new product proposal requests in a timely manner.
• Support Category Managers and purchase ledger team with managing/reducing supplier invoice queries (chilies).
• Provide support/absence cover for the Catalogue Manager. Tasks include buying price updates, buying/discount groups, customer terms/campaigns, product catalogue maintenance etc.
• Work closely with the other members of commercial and compliance team to ensure processes and standards are in place to meet daily working practices.
• Organising/supporting Commercial team and Supplier meetings including agendas, minutes and tracking any project deadlines.
• Support commercial team with project work and producing/ analysing reports.

Person & Skills

Successful candidates should be experienced in managing databases (Kerridge/Excel preferred) with a keen attention to detail. Having good verbal and written communication skills and working knowledge of building products or a similar high volume distribution business would be helpful. Successful candidates should also have an ability to problem-solve, multi-task, build relationships and drive customer service.

• Enhanced company pension scheme – Salary sacrifice
• Life Assurance Scheme
• Health Cash Plan – Salary Sacrifice
• Company workwear/PPE provided

About Us

With over a century of experience in the construction industry, we’re proud to be one of the UK’s largest independent builders’ merchants. Our network of branches across the Midlands and South-East offer a wide range of building materials and expert advice to everyone from national housebuilders to local tradespeople and DIY enthusiasts. Whether it’s bricks and blocks, timber, landscaping supplies, or specialist products, we deliver with reliability and care. Our knowledgeable staff, responsive service and strong supply partnerships ensure our customers can depend on us to keep their projects moving forward.

We have a deep-rooted commitment to our people and communities, and giving back is core to who we are. Each year we donate a portion of our profits to the EH Smith Charitable Trust, supporting local charities and not-for-profit organisations that make a real difference in the communities we serve.

Our People

At the heart of our business are our colleagues, and that’s why we champion a people-first culture that is caring, respectful and genuinely supportive. We prioritise our colleagues’ well-being and growth, fostering a culture where individuals feel valued, supported, and empowered to reach their full potential.

We believe that learning never stops, and so we actively invest in the development of our colleagues, providing opportunities to grow and thrive in an inclusive, positive environment. Whether someone is just starting their journey with us or looking to take the next step, we provide the tools, encouragement, and opportunities to help them grow and thrive.

An exciting opportunity for Commercial Team Coordinator has become available at our Head Office.