Commercial Strategy & Transformation Director

BNY; Greater London; On-site; GBP 150,000 - 190,000; Full time

Benefits offered by this job

Competitive compensation

Wellbeing program

Job summary

BNY seeks an experienced Commercial Strategy & Transformation Director to join the Commercial COO team in London. You will drive the commercial strategy, optimize sales operations, and elevate the client experience across the organization.

The role requires leadership, strategic thinking, and strong collaboration with senior leaders to deliver ambitious commercial initiatives and oversee the transformation of BNY’s commercial capabilities, including the incorporation of AI-driven solutions.

Qualifications

• Extensive experience in a similar role within financial services.
• Proven track record of driving business growth and improving operations.
• Strong understanding of commercial strategy and sales enablement.
• Excellent leadership, communication, and collaboration skills.
• Ability to think strategically, analyze complex data, and make informed decisions.

Responsibilities

• Support the COO in developing and implementing the commercial strategy and model.
• Collaborate with senior leadership to drive growth and enhance client experiences.
• Develop relationships with internal stakeholders including business leaders and product teams.
• Analyze market trends and client needs to inform strategy and decisions.
• Oversee strategic commercial initiatives with timely delivery and clear communication.
• Tell the story of the commercial transformation to internal and external audiences.
• Foster innovation with practical AI applications via BNY's AI Hub.
• Identify and mitigate risks and ensure regulatory compliance.

Skills

Strategic thinking

Leadership

Communication

Collaboration

Financial services knowledge

Data analysis

Multilingual ability

Tools

AI Hub

Job description

Job Description

Commercial Strategy & Transformation Director

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what is all about. Join us and be part of something extraordinary.

Job Summary

We are seeking a highly experienced Commercial Strategy & Transformation Director to join the team of BNY's Commercial Chief Operating Officer in London.

The successful candidate will play a key role in driving the commercial strategy, optimizing sales operations, and enhancing the overall client experience. This is an exceptional opportunity to join a leading financial institution and contribute to the growth and success of our commercial office and the commercial transformation of BNY.

Key Responsibilities

• Support the Chief Operating Officer in developing and implementing BNY's commercial strategy and new commercial model, aligning with BNY's principles and strategic pillars
• Collaborate with senior leaders across the Coverage and Client Service practices and BNY to drive business growth and deliver exceptional client experiences, improve operational efficiency, and power our culture
• Develop and maintain strong relationships with internal stakeholders, including business leaders, product teams, and functional experts
• Analyze market trends, competitor activity, and client needs to inform commercial strategy and operational decisions, through industry segment, geographical and product lenses
• Oversee the development and execution of strategic and targeted commercial initiatives and buildouts, ensuring timely and effective delivery and communication
• Deliver against different ways to "tell the story" of BNY's commercial transformation, both internally and to our external relations teams
• Foster a culture of innovation, with a focus on practical and effective applications of Artificial Intelligence, working with BNY's AI Hub
• Identify and mitigate risks, ensuring compliance with regulatory requirements and BNY's policies

Requirements

• Extensive experience in a similar role, preferably in the financial services industry
• Proven track record of driving business growth, improving operational efficiency, and enhancing client experience
• Strong understanding of commercial strategy and sales operations and enablement
• Excellent leadership, communication, and collaboration skills
• Ability to think strategically, analyze complex data, and make informed decisions
• Strong business acumen, with a deep understanding of the financial services industry and market trends
• Fluency in languages other than English is a plus

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.