Commercial Sales Executive – Mid Corporate Hereford

NFU Mutual; Hereford; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Commercial Sales Executive to join their Hereford agency. This role focuses on generating new business opportunities in the commercial sector, particularly for policies exceeding £10,000. The ideal candidate will possess a proven sales track record, strong interpersonal skills, and a commitment to delivering excellent customer service. With a supportive working environment and opportunities for professional development, this position is perfect for someone looking to advance their career in the insurance industry. Join a team that values integrity and personal service while contributing to sustainable growth.

Benefits

20-25 days holiday

Vitality Health

Working from home flexibility

Tailored bonus scheme

Pension contributions

Qualifications

• Proven track record in commercial sales with mid to high premium cases.
• Strong client relationship management and negotiation skills.

Responsibilities

• Identify and secure new commercial clients with a focus on high-value policies.
• Build long-term relationships and deliver tailored insurance solutions.

Skills

Commercial Sales Experience

Interpersonal Skills

Negotiation Skills

Client Relationship Management

Commercial Awareness

Education

Cert CII or equivalent

Job description

Region: South West

Location: Hereford

Job reference: ANEE01655

The Role

Hereford North & Borders Agency
Monday – Friday 9am – 5pm
Salary: Competitive, dependent on experience, plus bonus and benefits

Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.

About the Agency
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

An exciting opportunity has now arisen within the Hereford North & Borders Agency.

About the role:
This is a newly created role within the agency, reflecting our ambitious plans for growth and the expansion of our commercial sales team. The Commercial Sales Executive (Mid Corporate) will be responsible for generating and securing new business opportunities in the commercial space, with a focus on policies with premiums exceeding £10,000.

The successful candidate will play a key part in delivering the agency’s sales strategy and sector development, helping to drive sustainable and profitable growth in line with NFU Mutual's strategic objectives:

• To deliver sustainable, profitable growth
• To be a great company to do business with
• To be a great place to work

Key Responsibilities

• New Business Development
Deliver personal sales targets by identifying, prospecting, and securing new commercial clients in the mid-corporate space.

• Sector Focus
Target growth in key commercial sectors including:
o Motor Trade
o Manufacturing
o Building and Allied Trades
o Property Owners
o Retail
o Wholesalers
o Fleet

• Sales Planning & Execution
Plan and execute sales strategies using relevant market research, sector knowledge, and competitor insight to identify and convert opportunities.

• Client Relationship Management
Build and maintain strong, long-term client relationships, delivering tailored insurance solutions that meet clients’ needs and exceed expectations.

• Cross-Selling
Proactively identify opportunities to introduce and refer NFU Mutual’s wider proposition, including:
o Financial Services (Protection, Pensions & Investments)
o Risk Management Services
o Health & Safety Consultancy

• Compliance & Quality
Operate at all times within the compliance, conduct and regulatory framework as set out by NFU Mutual. Maintain high standards of advice and ensure documentation and processes are always audit-ready.

• Collaboration & Communication
Work collaboratively with the wider agency team and NFU Mutual colleagues to support agency growth and deliver joined-up customer service.

• Development & Learning
Take responsibility for maintaining up-to-date knowledge of insurance products, regulatory changes, market trends and sales skills.

About you

Essential Skills & Experience
• Proven track record of successful commercial sales
• Experience dealing with mid to high premium cases (£10,000+)
• Strong interpersonal and negotiation skills
• Ability to work independently and deliver against targets
• Commercial awareness and understanding of client needs across relevant sectors
• Professional, organised and customer-focused approach
• Commitment to compliance and delivering good customer outcomes

Desirable
• Experience working in insurance, ideally within or alongside NFU Mutual or similar agency model
• Knowledge of relevant industry sectors (motor trade, construction, fleet, etc.)
• Cert CII or working towards industry qualifications
Performance Expectations
• Achievement of new business sales targets
• Quality and compliance of sales advice and documentation
• Contribution to agency growth objectives across commercial and wider business areas
• High levels of customer satisfaction and retention
• Effective collaboration with colleagues and partners
• Proactive involvement in personal development and training

Our commitment to you:
• A supportive and friendly working environment
• Full Training & Development will be provided which includes technical knowledge, Sales soft skills with the opportunity of a funded CERT CII qualification.

Benefits
• 20 days moving to 25 days holiday after 1 year + bank holiday
• Vitality Health
• Working from home flexibility
• Tailored bonus scheme
• Pension contributions

Please apply in writing with CV and covering letter telling us why you would be the perfect candidate to join our team to: [e-mail]

Closing date for all applications: 30th May 2025.

Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.

Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products.

Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.