Commercial Property Adjuster

Sedgwick Claims Management Services Ltd; Leeds; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

SIPP pension

Bonus scheme

Company vehicle or cash in lieu

Job summary

Sedgwick Claims Management Services Ltd is seeking a Commercial Property Loss Adjuster in Leeds/North East. You will manage a portfolio of property damage claims up to £100k, guiding clients through the claims process with technical investigation and strong customer service.

The role supports visits across the North East and offers a balance of office and home working. The position requires a Full UK Driving Licence, strong communication, and experience in commercial adjusting.

Qualifications

• Full UK Driving Licence is essential for visiting sites.
• Excellent communication skills to engage with policyholders, brokers and insurers.
• Customer-focused to support the customer journey and deliver outcomes.
• Commercial property adjusting experience and strong customer service track record.
• Investigation and problem solving to establish cause and quantify loss.
• Time management to handle multiple claims efficiently.
• Report writing to produce clear, professional reports.
• Desirable use of Apple devices/tablets.
• Cert CILA, Dip CILA, ACILA or equivalent and/or commitment to pursue this.

Responsibilities

• Manage a caseload of commercial property damage claims up to £100k across the North East.
• Investigate losses, establish cause and extent of damage, liaise with stakeholders.
• Prepare detailed reports, evaluate coverage and quantify losses for insurers.

Job description

Commercial Property Adjuster Commercial Property Loss Adjuster

Job Location: Leeds/North East

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Commercial Property Loss Adjusters in Leeds/North East.

About the role

As a Commercial Property Loss Adjuster, you'll manage a caseload of commercial property damage claims up to £100k in value across the North East. You'll be the trusted expert guiding clients through the claims process, balancing technical investigation with exceptional customer service while delivering fair and timely outcomes. You'll investigate losses across a wide range of commercial premises, establish the cause and extent of damage, liaise with policyholders, brokers, insurers and contractors, and drive claims through to a successful conclusion. In this role you will support organisations, business and property owners during some of their most challenging moments such as a fire causing damage to a manufacturing facility, an escape of water affecting a multi‑tenanted building, storm damage to a retail premises, or events impacting business continuity. Following site visits, you'll prepare detailed reports, evaluate policy coverage, quantify losses and provide recommendations to insurers and other stakeholders. Alongside visits across the North East, we're happy for your base to be a balance of our office and your home.

Skills and requirements you will have when you apply:

• Full UK Driving Licence: Essential for travelling to commercial properties and claimant locations.
• Excellent Communication Skills: Able to confidently engage with policyholders, brokers, insurers, loss mitigation specialists, surveyors, contractors and other stakeholders.
• Customer: ability and passion to support the customer journey and deliver effective outcomes
• Commercial Adjusting Experience: Candidates should ideally have experience of commercial property losses and be able to demonstrate a track record of providing excellent customer service. Existing market profile within the local market would be an advantage.
• Investigation & Problem Solving: Strong analytical skills with the ability to establish cause, assess damage and make evidence‑based decisions.
• Time Management: Capable of planning your own workload, prioritising competing demands and managing multiple claims simultaneously.
• Report Writing: Ability to produce clear, accurate and professional reports supported by sound technical reasoning.
• Helpful, but not essential Use of Apple software such as iPads or other tablet‑based technology
• Cert CILA, Dip CILA, ACILA or similar and/or commitment to work towards this

What we’ll give you for this role:

• Remuneration & more Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• You will join an appropriate incentive (bonus) scheme
• Fully funded company vehicle or cash in lieu allowance
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home
• Health & support Private healthcare plan (including pre‑existing conditions)
• Life assurance Employee assistance programme for employee wellbeing
• Group Income Protection
• Other benefits
• Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in‑person).

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI‑enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com