Commercial Property Adjuster

Sedgwick Claims Management Services Ltd; Birmingham; Hybride; GBP 40 000 - 52 000; Plein temps

Avantages offerts par ce poste

Pension scheme (SIPP)

Performance bonus scheme

Company vehicle or cash in lieu

25 days' holiday + bank holidays

Flexible working (office/home)

Private healthcare

Life assurance

Employee assistance program

Group income protection

Résumé du poste

Sedgwick is seeking a Commercial Property Loss Adjuster to manage a Midlands caseload up to £100k, assessing damage and guiding clients through the claims process. The role balances technical investigation with outstanding service and will involve site visits, reporting, and liaison with insurers and policyholders.

A hybrid working pattern from office or home is available. Applicants should hold a relevant licence/certification and have experience in commercial property losses, with strong

Qualifications

• Full UK driving licence is essential for visiting sites.
• Excellent communication and customer service skills.
• Experience in commercial property losses and strong service mindset.
• Ability to investigate, establish cause and assess damage.
• Strong time management and ability to handle multiple claims.
• Proven report-writing skills with clear, professional outputs.
• Experience using Apple devices (iPad) for field work.
• Commitment to work towards professional CILA qualifications.

Responsabilités

• Manage a caseload of commercial property loss claims up to £100k across the Midlands.
• Investigate losses, establish cause and extent, and quantify losses for insurers.
• Prepare detailed reports and liaise with policyholders, brokers, insurers and contractors.
• Deliver fair, timely outcomes and maintain exceptional customer service.

Connaissances

Driving Licence

Communication skills

Customer focus

Investigation & problem solving

Time management

Report writing

Apple iPad

Formation

Cert CILA, Dip CILA, ACILA or similar

Description du poste

Commercial Property Adjuster Commercial Property Loss Adjuster

Job Location: Birmingham/Midlands

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

About the role

As a Commercial Property Loss Adjuster, you'll manage a caseload of commercial property damage claims up to £100k in value across the Midlands. You'll be the trusted expert guiding clients through the claims process, balancing technical investigation with exceptional customer service while delivering fair and timely outcomes. You'll investigate losses across a wide range of commercial premises, establish the cause and extent of damage, liaise with policyholders, brokers, insurers and contractors, and drive claims through to a successful conclusion. In this role you will support organisations, business and property owners during some of their most challenging moments such as a fire causing damage to a manufacturing facility, an escape of water affecting a multi-tenanted building, storm damage to a retail premises, or events impacting business continuity. Following site visits, you'll prepare detailed reports, evaluate policy coverage, quantify losses and provide recommendations to insurers and other stakeholders. Alongside visits across the Midlands, we're happy for your base to be a balance of our office and your home.

Skills and requirements you will have when you apply:

• Full UK Driving Licence: Essential for travelling to commercial properties and claimant locations.
• Excellent Communication Skills: Able to confidently engage with policyholders, brokers, insurers, loss mitigation specialists, surveyors, contractors and other stakeholders.
• Customer: ability and passion to support the customer journey and deliver effective outcomes
• Commercial Adjusting Experience: Candidates should ideally have experience of commercial property losses and be able to demonstrate a track record of providing excellent customer service. Existing market profile within the local market would be an advantage.
• Investigation & Problem Solving: Strong analytical skills with the ability to establish cause, assess damage and make evidence-based decisions.
• Time Management: Capable of planning your own workload, prioritising competing demands and managing multiple claims simultaneously.
• Report Writing: Ability to produce clear, accurate and professional reports supported by sound technical reasoning.
• Helpful, but not essential
• Use of Apple software such as iPads or other tablet-based technology
• Cert CILA, Dip CILA, ACILA or similar and/or commitment to work towards this

What we’ll give you for this role:

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• You will join an appropriate incentive (bonus) scheme
• Fully funded company vehicle or cash in lieu allowance
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home
• Health & support Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Group Income Protection
• Other benefits
• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
• Discounts on various products and services

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we're not only reshaping the insurance landscape, we're building a legacy of talent. Come and be a catalyst for change within our industry.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

For more, see sedgwick.com