Commercial Properties Manager

Notting Hill Genesis Group; London; On-site; GBP 57,000 - 64,000; Full time

Job summary

Join a leading non-profit organization providing affordable homes in London as a Commercial Properties Manager. Lead a dedicated team to deliver compliant property management services, meet financial KPIs, and foster strong stakeholder relationships. This role offers excellent benefits and opportunities for personal growth within a diverse workplace. Apply now to make a positive impact in your community!

Benefits

Excellent annual leave allowance

Enhanced maternity, paternity, and adoption pay

Employee assistance - free confidential advice

Health cash plan

Staff discounts at major retailers

Interest free loans for season tickets and training

Cycle to work scheme

Life Assurance x 4 annual salary

Qualifications

• Experience at management level in a commercially focused property environment.
• Knowledge of commercial property legislation, including landlord and tenant regulations.
• Experience delivering tailored customer service.

Responsibilities

• Lead and manage a team to deliver property management services effectively.
• Ensure compliance with policies and handle billing and collection for properties.
• Develop and manage relationships with stakeholders and service providers.

Skills

Excellent communication skills

Management experience

Customer service excellence

Project management

Education

MRICS or working towards MRICS

Job description

Lead, manage and motivate a team to deliver a professional and compliant commercial property management service and other aspects of the Commercial Properties (CP) business.

How you’ll do it

• Meeting all key financial and service KPI’s, business plan objectives and budget targets while ensuring value for money and securing maximum returns for CP portfolio
• Managing, coaching and developing a team made up of Commercial Properties Officers and Department Coordinator to provide an effective, commercial property management service.
• Build effective commercial relationships with internal and external stakeholders, customers, contractors and suppliers.
• Compliance in all aspects of commercial property management, including policies and procedures.
• Responsible to ensure all new lettings, lease renewals and rent reviews are completed and take responsibility for all rent and service charges billing and collection.
• Delivery of all aspects of a comprehensive commercial property management service for NHG’s internal and external clients

The Ideal Candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.

Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence.If not already qualified, there may be an expectation to study towards a professional qualification.

• Experience at management level of working in a commercially focused property environment.
• Experience of delivering excellent customer services that meet individual needs and performance requirements.
• Excellent communication skills including report and presentation writing to senior management level, and ability to represent the organisation effectively with external parties.
• Experience and/or knowledge of commercial property legislation, including landlord and tenant and associated property management regulations.
• Experience of developing and managing relationships with contractors and suppliers, managing agents and other property professionals.
• MRICS or working towards achieving MRICS
• Experience of project management and business improvement in a complex service delivery environment.

What’s in it for you?

Once you join us, you’ll find plenty of opportunities to grow within our organisation.You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan
• Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme.
• Life Assurance x 4 annual salary

All about us

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London.We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.

We welcome applications from everyone.We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation.We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.

Step 1: If you are interested, please send your application now! Closing date is 30th June 2025.

Step 2: Successful candidates will be invited to interview and will be assessed at this interview.

Please apply for this role online.If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via [e-mail].

Should a redeployee apply for this role, their application will be considered before any others.

NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

• Salary £57,271 to £63,635 per annum for 35 hours per week.