Commercial Parts Controller

GT1 Thermo King UK Limited; Carlisle; On-site; GBP 25,000 - 32,000; Full time

Job summary

Trane Technologies is seeking a recruitment-ready candidate for a on-site coordination role in the UK. The position involves ordering and receiving parts, updating internal systems, and supporting customers, engineers and suppliers.

You will maintain stock accuracy, assist with loading/unloading, and ensure compliant handling of paperwork. A focus on organisation, communication, and data entry will help you thrive in this role.

Qualifications

• Experience in a coordination, parts, stock control or administrative role is desirable.
• Strong organisational skills with high accuracy and attention to detail.
• Good communication skills to liaise with customers, engineers and suppliers.

Responsibilities

• Order and receive parts, ensuring information is updated in internal systems.
• Liaise with customers, engineers and suppliers for lead times and delivery estimates.
• Provide professional telephone and administrative support to stakeholders.
• Handle incoming calls, log and raise reactive jobs in the system.
• Keep stock room organized and ensure correct labeling and storage.

Skills

Stock coordination

Customer liaison

Data entry

Multi-tasking

Education

GCSE or equivalent

Tools

ERP system

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: On-Site (5 days) What's in it for you

What you will do

• Order and receive parts, ensuring all information is accurately updated on internal systems.
• Liaise regularly with customers, engineers, and suppliers to source parts and provide accurate lead times and estimated arrival times.
• Provide professional telephone and administrative support to internal and external stakeholders.
• Handle incoming customer calls, logging and raising reactive jobs within the system.
• Keep the stock room organised and tidy, ensuring all parts are stored in the correct locations and clearly labelled.
• Maintain the refrigerant gas cage, ensuring it remains adequately stocked and arranged in a safe and systematic manner.
• Carry out general filing duties, including the secure disposal of paperwork in line with data protection requirements.
• Maintain accurate stock levels by completing regular stock checks across stores, the warehouse, and engineers’ vans.
• Coordinate engineer van repairs, servicing, and MOTs, keeping engineers and management informed throughout the process.
• Assist with unloading and loading large deliveries using an FLT; training will be provided.

What you will bring

• Previous experience in a coordination, parts, stock control, or administrative role is desirable.
• Strong organiserial skills with a high level of accuracy and attention to detail.
• Good communication skills with the ability to build effective working relationships with customers, suppliers, engineers, and colleagues.
• Confident telephone manner and professional approach to customer service.
• Ability to manage multiple tasks and prioritise workload effectively.
• Experience using internal systems for data entry, stock control, or job logging would be advantageous.
• Understanding of safe stock handling and storage practices is beneficial.
• Awareness of data protection and confidentiality when handling paperwork and records.

We offer competitive compensation and comprehensive benefits and programs.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane Technologies, we’re climate innovators with the courage to look at our world's challenges and see endless opportunities. We aren't afraid to make bold commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the planet we share.

Joining the Trane Technologies team is more than just a job – it’s the beginning of a career full of purpose, impact, and meaningful contributions that challenge what's possible for a more sustainable future. Together, we know we can change the world. With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life's demands, and more – you’ll be supported to thrive at work and at home. Learn more about building a career with us.

We understand that for some individuals, certain accommodations may be required in the application or recruitment processes. We are committed to providing reasonable accommodations to those who may need assistance with learning, testing, or other parts of the application or recruitment process due to a disability or impairment. To request an accommodation, please contact us at: [e-mail]