Commercial Manager - Growth, Commercial & Schemes

2136GB00 Howden UK Brokers Limited; Maidstone; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Howden UK Brokers Limited is seeking a commercially driven Commercial Manager to propel growth in our Maidstone SME business. You will lead growth initiatives, coach teams, and manage client relationships with insurers to drive sustainable revenue across the branch.

Based in Maidstone with hybrid working, you’ll work closely with the Branch Director and leadership team to shape growth strategy, improve client conversations and expand opportunities within existing clients.

Qualifications

• Strong background in commercial insurance.
• Experience in sales, business development or growth-focused leadership roles.
• Experience growing revenue through existing client relationships.
• Proven ability to coach, mentor and influence others to improve performance.
• Strong relationship-building and stakeholder management skills.
• Commercial acumen with the ability to turn data and insight into action.
• Confidence working with clients, insurers and internal stakeholders alike.

Responsibilities

• Driving organic growth across an established client portfolio.
• Increasing policy density, cross-selling opportunities and retention performance.
• Coaching and developing colleagues to improve commercial confidence and sales effectiveness.
• Leading pipeline, conversion and opportunity reviews.
• Supporting complex client conversations and insurer negotiations.
• Using insight and MI to identify opportunities and drive targeted growth campaigns.
• Working alongside the team to embed a culture of accountability, ownership and commercial excellence.

Skills

Commercial insurance

Sales leadership

Client relationships

Coaching

Stakeholder management

Data-driven decision making

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Commercial Manager - Growth Maidstone | Commercial Insurance Drive Growth

We're looking for a commercially driven insurance leader to join our Maidstone SME business as Commercial Manager focused on growth. This is not a traditional management role. We're looking for someone who can create momentum, inspire commercial thinking and help our teams unlock more opportunity from the clients they already support. You'll be at the heart of our growth strategy, coaching colleagues, improving client conversations and helping drive sustainable revenue growth across the branch. Working closely with the Branch Director and wider leadership team, you'll play a key role in building a high-performing growth culture where commercial success, client outcomes and long‑term relationships go hand in hand.

What You’ll Be Doing

• Driving organic growth across an established client portfolio
• Increasing policy density, cross‑selling opportunities and retention performance
• Coaching and developing colleagues to improve commercial confidence and sales effectiveness
• Leading pipeline, conversion and opportunity reviews
• Supporting complex client conversations and insurer negotiations
• Using insight and MI to identify opportunities and drive targeted growth campaigns
• Working alongside the team to embed a culture of accountability, ownership and commercial excellence

What We’re Looking For

• A strong background in commercial insurance
• Success in sales, business development or growth‑focused leadership roles
• Experience growing revenue through existing client relationships
• A proven ability to coach, mentor and influence others to improve performance
• Strong relationship‑building and stakeholder management skills
• Commercial acumen with the ability to turn data and insight into action
• Confidence working with clients, insurers and internal stakeholders alike

Why Join Us?

This is an opportunity to shape the commercial performance of a successful branch and have a direct impact on its future growth. You'll join a business that values collaboration, leadership and entrepreneurial thinking, giving you the platform to make a visible difference while helping colleagues and clients achieve more

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

Not all positions can accommodate changes to working hours or locations.

Permanent

Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long‑term, minority growth‑equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.