Commercial Manager - Digital Services

JR United Kingdom; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading private healthcare provider is seeking a dynamic leader for their Weight Management clinic. This hybrid role focuses on operational leadership, clinical oversight, and commercial strategy to enhance service delivery and drive growth. Ideal candidates will possess strong communication and analytical skills, with experience in marketing strategies.

Benefits

Paid Holidays

Staff Discount

Travel Loans

Qualifications

• Great communicator, enjoy working with diverse teams.
• Analytical mindset, able to recognise gaps and opportunities through data analysis.
• Experience in creating and executing marketing strategies.

Responsibilities

• Oversee pharmacist and clinic scheduling, ensuring cover for annual leave.
• Lead training for new pharmacists and technicians.
• Develop and implement strategies to drive revenue and improve patient retention.

Skills

Communication

Analytical

Marketing Strategy

Job description

The job description provides a comprehensive overview of the role, responsibilities, and candidate requirements. However, it could benefit from improved formatting for better readability and focus. The content is relevant and detailed, covering essential duties and candidate qualities. Minor adjustments to structure and clarity would enhance its professionalism and engagement.

Here is a refined version with better formatting:

Job Description

Package Description

• Paid Holidays
• Staff Discount
• Travel Loans and more…

Overview of the role

This role is critical to the success and growth of our private healthcare services, with a core focus on our Weight Management offering. The purpose is to lead and scale a high-performing clinic operation that delivers safe, compliant, and clinically effective care—while driving commercial success. The vision is to establish Well as a trusted provider of private healthcare, with Weight Management as a flagship service. This role blends clinical oversight, operational leadership, and commercial thinking to drive sustainable growth in a highly competitive and fast-evolving space.

This is a hybrid working role with 3 days in the office or across sites.

Main Responsibilities

• Oversee pharmacist and clinic scheduling, ensuring cover for annual leave to maintain service continuity.
• Lead training for new pharmacists, technicians, and colleagues delivering the Weight Management service.
• Maximise service availability.
• Develop and implement strategies to drive revenue, improve patient retention, and identify cross-sell and partnership opportunities.
• Conduct ongoing market research and competitor analysis.
• Monitor pricing models to ensure competitiveness.
• Collaborate with marketing teams to engage existing patients, acquire new ones, and design win-back strategies.
• Support remote pharmacist teams, optimise appointment scheduling, and manage patient flow.
• Lead the implementation and optimisation of CRM platforms and digital tools.
• Ensure full compliance with regulatory standards, uphold patient safety, and conduct regular audits.
• Track clinic and patient performance metrics, manage costs, and work with the Pharmacy team on stock levels.
• Partner with suppliers like Eli Lilly and Novo Nordisk to unlock growth opportunities.

Key knowledge and skills

• Great communicator, enjoy working with diverse teams.
• Analytical mindset, able to recognise gaps and opportunities through data analysis.
• Experience in creating and executing marketing strategies.

The Ideal Candidate

We are proud to be a diverse and inclusive employer. We support candidates with specific requirements or those seeking flexible or part-time roles. We are committed to making reasonable adjustments during recruitment. Due to high application volumes, we may not respond to all applicants within 28 days.