Commercial Manager

WR Logistics; Folkestone; On-site; GBP 49,500 - 60,500; Full time

Job summary

WR Logistics in Folkestone, Kent is seeking an experienced Commercial Manager to drive growth across freight forwarding and logistics services. The role focuses on developing new business, expanding current accounts, and maximizing revenue while collaborating with operations to ensure high-quality service.

Key responsibilities include winning new business, managing pricing and profitability, and building strong customer relationships across road, sea, air freight, and related services.

Responsibilities

• Identify, develop and secure new business across Road Freight, Sea Freight, Air Freight, Courier Services, Warehousing, Customs.
• Generate new leads and convert opportunities into long-term business.
• Build and maintain relationships with new and existing customers.
• Develop target markets and expand current customer accounts.
• Collaborate with operations for smooth onboarding and service delivery.
• Manage profitability through pricing strategies and margins.
• Conduct customer meetings and site visits to strengthen relationships.
• Deliver tailored logistics solutions to support growth.
• Contribute to overall commercial growth and profitability.

Job description

Commercial Manager - Folkestone - Up to £55,000

Location: Folkestone, Kent

Job Type: Full-Time, Permanent

Salary: Negotiable, depending on experience

The Role

We are looking for an experienced Commercial Manager to drive business growth across a range of freight forwarding and logistics services. This is an exciting opportunity for a commercially focused sales professional with experience in the logistics industry to develop new business, strengthen existing customer relationships, and maximise revenue opportunities. Working closely with operational teams, you will ensure customers receive a high-quality service while identifying opportunities to grow accounts and expand service offerings.

Key Responsibilities

• Identify, develop and secure new business opportunities across:
• Road Freight
• Sea Freight
• Air Freight
• Courier Services
• Warehousing
• Customs Services
• Generate new leads and convert opportunities into long-term business.
• Build and maintain strong relationships with new and existing customers.
• Develop target markets and identify opportunities to expand current customer accounts.
• Work closely with operational teams to ensure seamless onboarding and excellent customer service.
• Manage account profitability by maintaining appropriate pricing strategies and profit margins.
• Conduct customer meetings, site visits and attend industry events to strengthen business relationships.
• Deliver tailored logistics solutions that support customer growth and long-term retention.
• Contribute towards the continued commercial growth and profitability of the business.

Skills & Experience

• Previous experience in a Business Development, Sales or Commercial role within a freight forwarding or logistics company.
• A proven track record of winning new business and increasing revenue.
• Experience selling Air Freight, Sea Freight and/or Road Freight services.
• Excellent customer service and relationship-building skills.
• Strong negotiation and influencing abilities.
• The confidence to communicate effectively both over the phone and face-to-face.
• A resilient, positive and self-motivated approach.
• Excellent organisational skills with a high level of attention to detail.
• Strong analytical thinking and commercial awareness.
• High level of IT literacy.
• The ability to thrive in a fast-paced environment while working collaboratively as part of a team.
• A strong sense of accountability and ownership.