Commercial Manager

Trinity Resource Solutions; England; On-site; GBP 50,000 - 75,000; Full time

Job summary

Join a leading company in international trade as a Sales Operations Leader, where you'll manage commercial contracts and lead a dynamic team. This strategic role offers global visibility and significant influence in driving process efficiency and team development within the Export Sales office. Ideal candidates will possess extensive experience in international trade, strong leadership skills, and a passion for excellence in service delivery.

Qualifications

• Proven experience in international trade, export sales, and commercial contracts.
• Strong command of banking and financial instruments in a global trade setting.
• Experience leading high-performing admin or customer service teams.

Responsibilities

• Own the full lifecycle of commercial contracts, from drafting to negotiation and compliance.
• Lead and inspire a Sales Admin team of 8, driving process efficiency and high performance.
• Ensure seamless order processing, overseeing bank guarantees and global logistics.

Skills

Leadership

Negotiation

Analytical Skills

Interpersonal Skills

Attention to Detail

Solutions-Focused Mindset

Education

Graduate Membership of the Institute of Export (IOE)

Job description

Take Your Career Global: Lead Sales Operations at the Heart of International Trade

Location: Export Sales Office Role Type: Full-Time Team Leadership + Global Scope

We're hiring for one of the most exciting commercial roles in our client's business — a rare opportunity to step into a pivotal leadership position within their Export Sales office. If you have a passion for international trade, commercial contracts, and high-performing teams, this is your moment.

Why This Role Stands Out:

You will be the strategic anchor for all things sales administration and commercial contract management. From overseeing complex deal structures and trade finance to leading a driven and dynamic Sales Admin team, this is a chance to blend operational excellence with international impact.

You will work closely with Business Development Managers and Sales Account Managers, negotiating large-scale international contracts, shaping finance solutions, and ensuring world-class customer service delivery across Africa, the Middle East, and beyond.

Your Key Responsibilities:

Commercial Contract Management

• Own the full lifecycle of commercial contracts from drafting to negotiation and compliance.
• Shape strategies around letters of credit, bonds, and structured trade finance in partnership with the Group Centre of Excellence.
• Stay ahead of the curve on Incoterms, global export/import laws, and international compliance requirements.
• Project manage the commercial and logistical aspects of major deals from tender through delivery.

Sales Administration & Customer Fulfilment

• Ensure seamless order processing, from supplier engagement to customer payment.
• Oversee bank guarantees, credit terms, and global logistics.
• Produce high-impact reports (sales forecasts, debtor updates, monthly dashboards) to guide senior leadership decisions.
• Work closely with banks, Export Credit Agencies, freight forwarders, and other key stakeholders.

People Leadership

• Lead, inspire, and grow a Sales Admin team of 8, with 2 direct supervisor reports.
• Foster a culture of excellence, accountability, and development.
• Drive process efficiency, track KPIs, and champion a high-performance culture.
• Manage team budgets and succession planning with an eye on strategic growth.

What You Bring to the Table:

• Proven experience in international trade, export sales, and commercial contracts
• Strong command of banking and financial instruments in a global trade setting
• Experience leading and developing high-performing admin or customer service teams
• Excellent interpersonal, influencing, and analytical skills
• Attention to detail and a solutions-focused mindset
• Bonus: Exposure to engineering or industrial businesses serving Africa and the Middle East
• Graduate Membership of the Institute of Export (IOE) a plus

Stakeholder Network:

You will liaise with:

• Internal: Management, Sales, Finance, Credit Control
• Group: Logistics, Legal, Compliance, Finance COEs
• External: Global customers, freight and logistics partners, international banks, chambers of commerce

Ready to Make Your Mark?

This role isn’t just another admin job — it’s a strategic leadership opportunity with global visibility, real commercial influence, and team-building at its core.

Apply now or message us for a confidential conversation.

Let’s take your expertise global.