Commercial Manager

Dynamite-Recruitment-Solutions; Eastleigh; On-site; GBP 50,000 - 80,000; Full time

Job summary

Dynamite-Recruitment-Solutions is recruiting a Commercial Manager for the Southampton area. You will own the service contract portfolio, retain customers and drive new business, with a base of £50,000 plus commission and a realistic £80,000 OTE plus a company car.

Responsibilities include developing and maintaining contracts, negotiating terms, and collaborating with service and operations teams to maximise value for customers and the business. A UK driving license is essential.

Qualifications

• Experience in a Commercial Manager, Service Sales, Business Development, Account Management or Contract Management role.
• Background in selling, managing or retaining service contracts, maintenance agreements or similar solutions.
• Proven track record of generating new business and developing existing customer accounts.

Responsibilities

• Manage and retain existing service contracts, building strong relationships with customers.
• Identify opportunities to renew, extend and grow current agreements.
• Develop new business opportunities and secure additional service and maintenance contracts.
• Convert reactive service customers into planned maintenance agreements.
• Identify opportunities to increase revenue through additional services and extensions.
• Prepare quotations, proposals and commercial packages tailored to customer needs.
• Negotiate contract terms and pricing to achieve profitable outcomes.
• Build relationships with key decision-makers and develop long-term partnerships.
• Collaborate with operations to meet customer expectations.
• Monitor sales performance, contract renewals and new business activity against targets.
• Support growth and commercial performance of the service department.

Skills

Commercial experience

Relationship building

Negotiation

Pricing & profitability

Job description

Commercial Manager

Location: Southampton area

Salary: £50,000 basic + commission (£80,000 realistic OTE + company car)

Hours: Monday to Friday, full-time hours

The Opportunity

We are currently recruiting for a Commercial Manager on behalf of an established, service-led business based in the Southampton area.

This is an exciting opportunity for a commercially driven individual to play a key role in growing a service department, with responsibility for retaining existing customers, developing long-term relationships and winning new service contracts.

The Role

As Commercial Manager, you will take ownership of developing and maintaining the service contract portfolio, ensuring existing customers are retained while identifying opportunities to secure new business.You will work closely with internal service and operational teams to develop commercial opportunities, improve contract retention and ensure service agreements deliver value for both the customer and the business.

Key responsibilities will include:

• Managing and retaining existing service contracts, building strong and lasting customer relationships.
• Identifying opportunities to renew, extend and grow current agreements.
• Developing new business opportunities and securing additional service and maintenance contracts.
• Converting reactive service customers into planned maintenance agreement customers.
• Identifying opportunities to increase revenue through additional services and contract extensions.
• Preparing quotations, proposals and commercial packages tailored to customer requirements.
• Negotiating contract terms and pricing to achieve profitable outcomes.
• Building relationships with key decision-makers and developing long-term customer partnerships.
• Working alongside operational teams to identify opportunities and ensure customer expectations are met.
• Monitoring sales performance, contract renewals and new business activity against agreed targets.
• Supporting the ongoing growth and commercial performance of the service department.

About You

We are looking for someone who is commercially minded, confident building relationships and motivated by both retaining existing business and winning new customers. Youwill have a proven ability to identify sales opportunities, negotiate effectively and develop customer accounts, alongside a good understanding of commercial performance and profitability.

Ideally, you will have:

• Experience in a Commercial Manager, Service Sales, Business Development, Account Management or Contract Management role.
• A background in selling, managing or retaining service contracts, maintenance agreements or similar solutions.
• A track record of generating new business and developing existing customer accounts.
• Strong negotiation skills and an understanding of pricing, margins and commercial performance.
• The ability to build effective relationships with customers and internal teams.
• A proactive, self-motivated and target-driven approach.
• Must have a UK Driving License.

Experience within a service-led environment would be advantageous. Backgrounds in HVAC, refrigeration, engineering services, building services, facilities management or similar technical sectors would be particularly relevant.